Rowena Lucas work email
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Rowena Lucas personal email
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Experienced Payroll Operations Manager with a demonstrated history of working in the human resources industry. Skilled in SAP Payroll, HR Policies, Payroll Laws andManagement. Strong operations professional with a Bachelor of Science (B.S.) focused in Business Management from University of Phoenix.
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Payroll ManagerAvant Healthcare Professionals Jun 2021 - Sep 2022Manage and direct the team in charge of processing weekly timecards (in Kronos) for bi-weekly 40+ states payroll for over 1,600 field and corporate employees. Ensuring accurate and efficient payroll cycles, overseeing system enhancements, effectively processing of financial reports, and maintaining compliance with Federal, State, and local laws.• Manages and ensures preparation of bi-weekly disbursements of multi-state payroll, including garnishments, benefits, and taxes for over 1,600 employees considering all deadlines.• Directly manage and lead payroll staff; ensures KPI’s are met; and assess performance of each member of the team.• Manage weekly timecards for assigned employees, including retro adjustments• Identify, research, and prepare issue tracker for payroll configuration changes.• Audit W-4s, balance payroll earnings, tax forms, etc.• Prepares payroll reports as needed.• Prepares payments associated with payroll and off-cycle transactions as needed.• Partners effectively with HR and Benefits in aligning and implementing a more sophisticated payroll and benefits systems.• Manages the payroll processing for nurses in the field who are deployed at dozens of healthcare facilities that have unique shift/overtime pay rules and pay practices.• Provide training and coaching on the payroll system employee portal for new hires to ensure effective, accurate and timely payroll generation.• Collaborates with internal departments to resolve employee pay related issues.• Works closely with Revenue Cycle Management Team for accurate invoicing of Avant services to clients.• Manage and effectively ensure timely processing of incentives/bonuses programs.• Effectively manage a team of 1 Lead Payroll Specialist, 7 Payroll Specialists, and 4 Payroll Coordinators.
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Benefits & Payroll ManagerCarrier Enterprise Sep 2020 - Jun 2021Charlotte, North Carolina, UsPlan, perform and manage all activities necessary to process-biweekly, multi-state payroll. Served as benefits subject matter expert responsible for responding to employees and field HR Teams' benefit inquiries (eligibility, coverage, payments, LOAs, etc). Served as a "working manager", spending a significant percentage of time personally performing benefit processing activities.*Reviewed, reconciled, and coordinated vendor billings.*Maintained good working relationships with Field HR and Vendor partners.*Monitored eligibility and LOA claims.*Provided direction to field HR Managers ensuring compliance of eligibility, guidelines and plan rules for all benefit plans.*Prepared management reports as needed.*Created, reviewed, and updated plan summaries, communication materials, open enrollmernt materials, benefit brochures, etc.*Resolved problems regarding company benefit programs.*Acted as liaison between employees and third-party vendors.*Reviewed and validated payrolls before finalizing.*Reviewed and approved manual off-cycle checks.*Participated in internal and external payroll audits and investigated audit discrepancies.*Facilitated weekly team calls/meetings.*Prepared and conducted performance evaluations and addressed performance management issues.*Managed 2 direct reports.*Reconciled quarterly payroll reports and annual W2s.*Setup new tax jurisdictions. -
Payroll ManagerMhi Shared Services Americas Inc. (Mitsubishi Hitachi) Aug 2018 - Jul 2020Provide functional leadership/coordination for employee payroll activities across the organization. Oversee the payroll staff, the department's goals, and interface with agencies and assigned clients. Review and approve payroll prior to final processing. Payroll Lead for annual 401k and Worker's compensation audits. Manage and administer periodically internal audits of payroll data for compliance of payroll processes and procedures. Contribute to the delivery of quality Human Resources customer service to all clients and employees. Manage payroll team of 1 Supervisor and 4 Specialist.
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Payroll Operations ManagerNga Human Resources Dec 2014 - Jul 2018London, England, Gb -
Hro Tier 3 Sr. Payroll AnalystNga Human Resources May 2014 - Dec 2014London, England, Gb*Served as primary escalation point for clients regarding the payroll and advised client of appropriate process improvements and action plans.*Performed complex analysis of payroll issues.*Managed payroll pre and post validation.*Managed the heavy client interaction that included the day to day delivery of successful payroll, change request support, and special projects.*Partnered with Applications Maintenance Operations for system changes, testing, and validation updates/releases. -
Payroll Supervisor (Non-Processing)Coca Cola Refreshments Jun 2002 - Jan 2014Management of three functional units: Union & Voluntary Deductions Team, Overpayments Team, and Health and Welfare Team for Non Company Sponsored Plans.•Ensures all Union 3rd party payments are processed and remitted timely for US and Canada (i.e. Union dues, Education Funds, Pension and Retirement Plans). Encompasses roughly 21 Unions in Canada and 145 in the US. •Ensures payment processing of voluntary deductions such as United Way and PAC. •Annual payments in the range of $14,000,000. •Manages the creation, communication and collection of overpayment claims processes for employee repayments. Gross overpayments collections in the range of $1,582,000.•Manages the calculation and payment of medical and pension payments for non-company sponsored plans. Annual payments approximately $84,000,000, 24 plans and approximately 13,650 employees. •Create, monitor, audit and manage continuous improvement initiatives •Report creation/generation of Annual Health and Welfare/Pension global audits. •Report generation, research and analyzing health and welfare/pension data for Total Rewards, Labor Relations Departments and Attorneys. •Internal balancing and auditing to reduce payroll error and company liability.•Staff, train, and supervise processing staff of 10 direct reports while establishing department schedules.
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Senior Payroll AdministratorCoca Cola Refreshments Nov 2001 - Jun 2002•Administer multi-state payroll for 2,000 exempt employees, and 3,200 union and non-union employees. •Processing all scheduled and unscheduled cycles. •Preparation and processing of direct deposits, positive pay, and 401k transmissions. •Update system payroll data, establish authorized incomes and deductions codes, maintain direct deposit information, and update federal tax withholdings. •Ensure accurate application of company, state and federal payroll policies. •Maintain compliance of payroll internal balancing and auditing. •Team member for standardization of payroll audit reports and balancing guidelines.
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Senior Payroll AdministratorBreed Technologies, Inc. Nov 1996 - Nov 2001•Process, administer, and maintain multi-state payroll for 5,000 salaried employees. •Reconciliation of the general ledger interfaces. • Process adjustments (i.e. shortages, vacation pay, bonuses, and manual gross to net pay). •Train Payroll Clerk and direct her daily activities. •Successful implementation of 12 mergers and acquisitions & system conversion.
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Payroll CoordinatorBreed Technologies, Inc Sep 1994 - Nov 1996•Multi-state processing for 9,000 union and non-union hourly employees, and 4,500 salary employees. •Collect, summarize, reconcile, and transmit payroll data, and maintain payroll files to policy. •Maintain and administer garnishments, levies, and child support orders.
Rowena Lucas Education Details
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University Of PhoenixBusiness Management -
Tampa College(Fl Metropolitan Univ)Business Administration
Frequently Asked Questions about Rowena Lucas
What is Rowena Lucas's role at the current company?
Rowena Lucas's current role is Payroll Manager.
What is Rowena Lucas's email address?
Rowena Lucas's email address is ro****@****ise.com
What schools did Rowena Lucas attend?
Rowena Lucas attended University Of Phoenix, Tampa College(Fl Metropolitan Univ).
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