Roxana Closca Email and Phone Number

Supervising the secretarial and cleaning team, communicating with the property manager of the building to solve the technical defects that occur on the floor, managing the parking spaces allocated to the company, informing colleagues when necessary (example: evacuation exercises in case of fire, correct recycling procedures of waste, events organized by the company), manages protocol commands for employees.The list is long and may continue, but the most important thing is what I have gained, the ability to lead, how to communicate with all department heads and company management to keep information clear and solve problems or needs that arise on the floor. I have accumulated technical information about the internal structure of the floor, legal information regarding contracts with suppliers and how important recycling is on the floor.Google says that a good office manager has the ability to 'make things happen' and I agree with him.

Receiving requests from visitors and colleagues, receiving and organizing correspondence, opening envelopes and registering invoices in the company's register, correctly distributing documents collected in the company's internal flow, managing meeting rooms and keeping reservations in Microsoft Outlook, answering calls.At this point, all my knowledge gained from my last jobs was brought to the surface and I was able to improve it, such as communication and teamwork skills.I learned to organize my time better and to be more attentive to details.Top three software used:* Microsoft Outlook* Microsoft Word* Microsoft Excel

Registering patients when they entered the clinic, understanding the clients' needs and guiding them to the doctor where they had an appointment, collecting cash for consultations, scheduling visits for patients.In a short time but quite busy, I have learned that patience is a powerful weapon, how much people need guidance and empathy.I`ve learned what a Back Office is and how to use the company platform, how to use an internal phone to communicate with the whole team in the clinic with good results in the end, some legal medical forms, how important is GDPR these days, how to manage 50 people with the referral from the doctor in their hands and for my pleasure, how to understand the doctor's writing.

Invoicing, taking over and managing correspondence, centralizing invoices and financial information from correspondence, taking over the calls from customers and solving their requests.I managed to improve my Microsoft Excel knowledge during this period , I`ve learned how to bill with the correct legal forms.

Welcoming customers, handling cash, explaining the games and serving drinks.Here it is not as simple as it seems, because I had a lot to learn.I managed to develop my communication skills, with the clients and my colleagues, mathematical skills that I didn't know I had, how to have a good professional appearance and attitude, cash handling experience and time management skills.I managed to understand what a quality service is, how much a good, united team and a good manager matters.

welcoming customers, handling cash, explaining the games and serving drinks.

Taking over the calls received from customers, providing information about invoices, contracts.Guiding the correct reading of the electricity meter and provide information about how to identify technical defects .