Roxana David Email & Phone Number

Bucureşti, România

Client Acquisition & Relationship Building• Successfully identified and attracted both corporate and individual clients, including prospecting companies for fleet sales and establishing long-term partnerships with procurement managers.• Engaged with individual clients to assess their needs, preferences, and provide personalized vehicle recommendations.Product Presentation & Customization• Delivered comprehensive product presentations, highlighting BMW models, features, benefits, and customization options tailored for corporate and retail clients.Negotiation & Deal Closure• Negotiated fleet contracts, including discounts and special terms, while managing pricing and financing options for individual clients to close high-value deals.Post-Sale Customer Support• Maintained ongoing client relationships by ensuring vehicle maintenance and service support, contributing to long-term customer satisfaction.Reporting & Administration• Managed sales documentation, CRM database updates, and provided regular sales performance reports to ensure transparency and operational efficiency.Combining technical knowledge and interpersonal skills, I consistently deliver a premium sales experience, reinforcing BMW's reputation for excellence.

Bucureşti, România

Market Prospecting & Client Acquisition - Identified and targeted new clients through effective market research and outreach strategies, resulting in a significant increase in the client base.Product Presentation & Financing Solutions - Delivered compelling presentations of Skoda vehicles, highlighting offers and financing options tailored to customer needs.Client Portfolio Management - Maintained and expanded the client portfolio, fostering long-term relationships that drive customer loyalty and enhance repeat business.Contract Preparation - Drafted Sales-Purchase and Financing Contracts, ensuring compliance with legal and company standards while streamlining the sales process.Invoicing & Payment Processing - Issued proforma and fiscal invoices (Cross Sales) and generated payment requests for the Importer, ensuring precise financial documentation and reporting.Leasing & Credit Documentation - Prepared leasing and credit files for financial analysis, facilitating seamless transactions and enhancing customer experience.Vehicle Delivery Coordination - Compiled necessary documentation for vehicle deliveries and educated clients on all vehicle functions prior to sale and at handover.Customer Loyalty Initiatives - Implemented strategies to enhance customer loyalty and satisfaction, contributing to increased repeat business.Social Media Promotion - Engaged in promotional activities on social media platforms to enhance brand visibility and attract potential clients.Team Coordination & Training - Successfully coordinated and trained new hires, equipping them with the skills and knowledge necessary to excel in their roles and contribute to team objectives.

As an Automotive Content Curator and Editorial Strategist at Auto23, I crafted engaging and insightful narratives that captivated and informed our audience. I oversaw the editorial direction, ensuring high-quality content that aligned with industry trends and resonated with automotive enthusiasts. My role involved not only the meticulous editing of articles but also the development of strategic content initiatives that drove audience engagement and elevated brand visibility in the competitive automotive landscape.

In this role, I crafted articles and created promotional materials such as posters, banners, and flyers. I captured and edited team photographs during events and conducted recruitment efforts through social media platforms. I maintained effective communication between the organization and the public via social media, leveraging my expertise in Photoshop and a strong understanding of organizational-public communication processes.

Studii De Licență, Communication And Public Relations

Bacalaureat, Uman/Filologie