Roxana Hernandez Email and Phone Number

Team Leader with 9 years of experience in Sales, Technical support and customer care environments. Knowledgeable in KPI analysis, implementation and corrective planning. Engaging and motivational supervisor skilled at training, coaching and developing high-performing employees.Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide Teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level Leadership. Creates dynamic and positive workplace culture to align with organizational mission and values.