Team Leader with 9 years of experience in Sales, Technical support and customer care environments. Knowledgeable in KPI analysis, implementation and corrective planning. Engaging and motivational supervisor skilled at training, coaching and developing high-performing employees.Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide Teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level Leadership. Creates dynamic and positive workplace culture to align with organizational mission and values.
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Associate Analytics AssistantWells Fargo Jul 2023 - PresentSan Francisco, California, Us -
Customer Success SpecialistWells Fargo Jul 2020 - Jul 2023San Francisco, California, Us -
Team LeaderConcentrix Jul 2006 - Apr 2019Newark, California, Us -
Asesora De TecnologiaVisual Knowledge Centroamerica Mar 2005 - Jun 2006ERP's Database configuration, train the end user about ERP's modules
Roxana Hernandez Education Details
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Universidad Centroamericana 'José Simeón Cañas'Ciencias De La Computación -
Diablo Valley CollegeComputer Science
Frequently Asked Questions about Roxana Hernandez
What company does Roxana Hernandez work for?
Roxana Hernandez works for Wells Fargo
What is Roxana Hernandez's role at the current company?
Roxana Hernandez's current role is Team Leader.
What schools did Roxana Hernandez attend?
Roxana Hernandez attended Universidad Centroamericana 'josé Simeón Cañas', Diablo Valley College.
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