Roxana Jimenez Email and Phone Number

Administration, compilation, and enforcement of all Human Resources policiesResponsible for hiring packages & orientation of new employeesMaintain accurate employee records and ensure all information is stored in a confidential capacityMonitor attendance; take and investigate complaints; write and track disciplinary actionsAddress all Labour Board, Human Rights Commission, and any other regulatory body claims/inquiriesProvide ongoing support to the management team for monitoring employee performance parametersDevelop, foster and maintain positive relationships with all employees and provide support/answers to any inquiries related to company policiesFile yearly WCB earnings reports in AB, SK & BC; estimate future earnings based on ongoing trendsEnsure all sub-contractors have current WCB clearance letters and are in good standingAssign and track all company fleet fuel cards access to employees; make changes as necessaryCompile and calculate payroll for 3 separate divisions of approximately 70 employeesProcess payroll through Sage50 Premium and issue employee cheques and Statements of EarningsMonitor, calculate, track, and remit all garnishes on behalf of employees (CRA & AMEP)Calculate Receiver General payroll deductions remittances and successfully achieved compliance with CRA/Service Canada reporting requirementsManage ROE web access; issues ROEs as needed and electronically upload them to Service CanadaRun year-end PIER Reports; ensure accurate payroll deductions and make adjustments if necessaryIssue, distribute, and electronically file T4s with CRAComplete all Service Canada and CRA requests for information and surveysProcess monthly employee expenses reimbursementsTrack and reconcile company credit card purchases; ensure payments are made on time

Act as first point of contact for product support issues for representatives in our dealership networkResponsible for all duties related to the warranty process for modular/manufactured homesTrack monthly warranty expenditures by category and compile data into reports (ex. Pareto chart)Attend weekly KPI and Quality Control Meetings and present warranty data to upper management

Oversaw the power Micro Generating application process for residential and commercial projects Assisted the sales team with accurately preparing, sending, filing, and storing documentsActed as a first point of contact for partnering companies; established and maintained effective, mutually beneficial working relations with city staff, contractors, and power service suppliers

Managed the #1 ranked (by online course enrollment) center in Ontario and performed all administrative aspects and duties involved in running a successful recruitment officeImplemented marketing strategies and outreach activities by developing and maintaining partnerships with local employers and community organizations, held informational presentations, etc.

Oversaw daily activities of between 5-9 employees, prepared weekly work schedules & implemented new processes

Booked, confirmed & dispatched appointments for in-home sales presentations; responsible for generating sufficient daily appointments

Performed telephone surveys regarding air quality