Sales adviser at FRENCH CONNECTIONHouse of Fraser - Oxford Street2018 to 2019My role involved to tending to concession, promoting and physically selling the brands product range, making outbound and receiving inbound calls from clients all over the world, organising and replemishing the stock room area,generating and feeding back sales data to the manager, handling the returns process of products, processing refunds, organising and keeping track of key performance indicators, generated mid shift. I maintained a high attention to detail, while promoting a fashionista persona for the brand, I maintained a high level of personal physical presentation while wearing brand exclusive apparel. These presentation standards continued in relation to my work area which was always presentable. Sales ConsultantRITUALS COSMETICSJuly 2016 to July 2017stores -customer service (cashier)Tesco - WhitechapelMarch 2015 to April 2016My role involved operating a till, handling cash, enforcing age restriction policies on over 18 products, I helped the less able bag groceries, carefully grouping items together that would make it more convenient for the customer. My Additional duties included refreshing point of sale tickets and merchandising areas of the store with stock replemisment when needed. I also handled honouring coupons, and vouchersBeauty consultantGIVENCHY - LondonJuly 2012 to June 2014

My duties involved driving retail sales by achieving specific key performance indicators as well as goals set by management for the sale of specific product lines. I personally applied make up to the clients after giving them all the necessary knowledge regarding each product that I recommend to them based on actively listening to what they were looking for in our product range, always recommending new products for them to try based on the information they gave me, while I when necessary also informed them of key promotions that could benefit them. I maintained a broad knowledge of skin care, fragrances and make up. Where I could I endeavoured to make the customer feel valued and special as I presented them with what I would consider a luxuriousexperience.

Beauty consultantESTEE LAUDER COMPANIES - Harrow2007 to 2008I demonstratef new product lines by physically applying them to the customers, or beauty mannequins (when necessary or more appropriate), I answered questions regarding current and new product lines, met sales expectations, intstructed clients on how to apply make up to achieve a personal desired look,educate clients on skin care procedures and the correct products for each application. It was a great experience which left me with a sense of value and pride in myself and had helped me increase in confidence in similar roles I had in the future enabling me to discover my passion for this industry.