Roxana Nelson Email & Phone Number

Texas, United States

Coppell, Texas, United States

Carrollton, Texas, United States

Kenosha

Manage an existing portfolio of customers and acquiring new customersOpen Checking, Savings, Money Market, Certificate of Deposit, HSA and Safe Deposit Box leasesDomestic/International Wire transfersHELOC applicationsCredit card salesAccount maintenance, fraud disputes, ACH disputesReferred customers to business partners for insurance, private sector and investments

Italy

· Worked directly with United States military commanders and contract personnel to assist with interpretation of local laws, regulations, and legal contracts.· Translated written and verbal communication 100% accuracy, ensuring fair and equal treatment of all parties involved by strict adherence to moral and ethical code of conduct.· Created and maintained financial databases for date entry, tracking and reporting.· Developed strategic plans and initiatives.· Proven ability to learn quickly and adapt to new situations.

· Translated written and verbal communication 100% accuracy, ensuring fair and equal treatment of all parties involved by strict adherence to moral and ethical code of conduct.· Created and maintained financial databases for date entry, tracking and reporting.· Developed strategic plans and initiatives.· Proven ability to learn quickly and adapt to new situations.

Pantelleria, Italy

· Attentive and personable customer service to patrons resulting in a 40% increased guest base and 60% increase in profit.· Prepared shift schedules, reviewed P&L statements, managed point of sale and cash flow statements.· Streamlined store operations for increased efficiency, implementing new processes and procedures.· Improved customer satisfaction by addressing and resolving complaints promptly.

Bachelor'S Degree, Finance, Business Administration, 8,20 Out Of 10

Accounting, 9,45 Out Of 10