Roxana Span Email & Phone Number

Liverpool, England, United Kingdom

Managed day-to-day operations of a local charity shop, overseeing a team of volunteers and staff members.Developed and implemented strategies to increase sales and donations, resulting in a 20% increase in revenue.Coordinated fundraising events and community outreach programs to build awareness and support for the organization.Oversaw inventory management and visual merchandising to maintain a clean, organized, and attractive store environment.Provided exceptional customer service, resolving customer inquiries and concerns in a timely and professional manner.

Liverpool, England, United Kingdom

Developed and implemented a new system for tracking client needs and preferences, resulting in improved customer satisfaction ratings.Consistently exceeded monthly sales targets by X%, demonstrating a strong ability to identify and capitalize on new business opportunities.Trained and mentored new sales assistants to ensure that they were well-equipped to handle client inquiries and transactions.Developed an in-depth knowledge of market trends and key indicators, enabling more effective communication with clients and improved sales performance.Received positive feedback from clients for exceptional service and prompt problem-solving.

Liverpool, England, United Kingdom

Managed a team of dealers and oversaw the day-to-day operations of a busy casino.Maintained a high level of customer service, handling guest complaints and ensuring a positive experience for all patrons.Trained new dealers in proper procedures, rules, and regulations, ensuring that they were prepared to handle the fast-paced environment of the casino.

Monitor the gaming floor to ensure that all games were running smoothly and that dealers were following proper procedures.Develop and implement new training programs for dealers, resulting in improved performance and increased efficiency.

Tangier, Tanger-Tetouan-Al Hoceima, Morocco

Collaborate and work as part of the wider casino teamGaming supervisor, meet table demand and deliver fantastic service on the gaming floorTake part in the daily safe count ritual.

Timişoara, Timiş, Romania

Understand the games, playouts and who are high value membersConnects with first time customers, explaining how the games are runAcknowledge, welcome and assist customers in gaming

Business Management

Mathematics And Computer Science