Roxana-Monica Abraham Email & Phone Number

Bucharest, Romania

• Providing backup and support to Global Mobility team members on variousprojects related to tax compliance and immigration services.• Coordinating projects and supervising junior team members to ensure tasksare completed accurately.• Drafting internal procedures for different client projects, focusing on compliance and immigration services.• Periodically conducting internal training sessions for junior team membersinvolved in projects.• Liaising with clients and authorities to ensure smooth communication.• Ensuring that the Document Management System (DMS) client files areupdated and organized according to team protocols.• Actively developing technical skills through on-the-job experiences and formaltraining programs.

Bucharest, Romania

• Dealing with client requests and queries as necessary, contacting clients by either telephone or e-mail, as appropriate.• Preparation and monitoring of draft bills, cash collections, billing analysis and correspondence through to final billing.• Responsible with Client Relationship Management (CRM) information including: maintain up-to-date records of activities in the team’s CRM system by reviewing and amending company data and contact information.• Working on specific client services related projects as appropriate including the automation of all client reporting using the internal tools.• Ensure document management system (DMS) client files are maintained in filed accordance with internal filing protocols.• Providing backup and support to Global Mobility Service (GMS) team members as well as other colleagues within tax department by using internal tools as and when required.• Provide full risk management (RM) compliance for all Global Mobility Services (GMS) clients, including: authorisation for services, client and engagement acceptance procedures, preparation of engagement letters.• Periodically provide internal RM trainings for both existing and newly joined colleagues in tax department.• Involved in drafting the presentation and promoting the people services team -internally and promoting the GMS team via different multimedia channels.• Take part in different internal trainings on tax, social security and immigration areas.

Bucharest, Romania

• Assisting the manager in coordination in the overall business activities.• Complete projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others;monitoring progress; problem-solving; making adjustments to plans.• Prepare numerous types of documents, creating and editing meeting reports, centralized reports.• Operate and prepare written translations of documents from/into English/French languages.• Simultaneous translation from/into English languages during business meetings.• Follow-up regular reports regarding projects in development.• Keep accurate records of documents and correspondence, managing a clear filing system.• Coordination and organization of the information flow between the supervisorand other departments in the company.• Arrange and schedule corporate travel and meetings by developing itineraries and agendas; arranging lodging and meeting accommodations.• Participate in different meetings with suppliers, customers for prospective cooperation.• Build relationships to improve the collaboration with suppliers/clients; - draw upand update the texts for the company’s website, newsletters.• Implementation the structure, drawing up and updating the company’s info centre site.• Developing and implementation of the cutting cost program (administrative department, medical department), managing the administrative budget and logistics.• Interacting and placing international and national tele-conferences with top business executives and company leaders.

Romania

• Take part in drawing up and promoting some legislative and institutional acts.• Draw up presentation materials designed for revealing the activity and the role of the institution and the appropriate legislation in force.• Provide specialized advice to interested legal and natural persons.• Make up documentations, reports, and other necessary documents for the institution.• Attend to reunions, seminars, symposiums, courses specific to activity developed.• Take part in conferences, meetings where English, French languages are spoken.• Translate different kind of documents on a specific domain (especially legal documents) in and from English and French languages.

B.A., International Economic Studies (International Business)

B.A., Foreign Languages And Literatures (English, French)