Roxana Amin Email and Phone Number
Throughout my professional experience, I have consistently strived to provide excellent customer service and business strategy.I have always worked in roles within SMEs, finding them to be both productive and fantastic learning opportunities. These roles have provided me with business knowledge, experience, and skills that have enabled me to develop and execute development projects to improve operations and drive overall success.I believe that maintaining a successful business requires excellent customer service and user experiences. My niche lies in implementing and streamlining operations for teams and companies with innovative, "outside-of-the-box" thinking that best serves them and their customers.To review my portfolio, please message me or email me at roxanakamin@gmail.com.
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Customer Success ManagerRed Rover Sep 2023 - Present- Founded and implemented Red Rover's Customer Success platform, strategy, and goals. - Created the company's internal workspace for management of all accounts and team members.- Created and implemented customer account check-in schedules. - Set company and department goals. - Constantly envisioning and executing business development plans and projects. - Excellent use of Notion, Trello, Google Suite, Microsoft Office, OpenAI, and CRMs.
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Executive AssistantRed Rover Jan 2022 - Sep 2023- Client and transaction manager.- Fantastic customer service while serving multiple customers with executive assistance. - Excellent use of Notion, Trello, TREB, MATRIX, CRMs (FollowUpBoss, Realvolve, Chime, KVCore, ReferralMaker, and more. - Event planning, overseeing, and execution. - Fantastic anticipation of customers' needs. - Team and project managing and accountability.
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Front Desk StaffChestnut Park® Real Estate Limited, Brokerage Oct 2021 - Feb 2024Toronto, Ontario, Canada- Managed the brokerage's listings and transactions. - Fantastic customer service with all client walk-in's, appointments, and phone calls. - Monitored reception's accounts while on duty. - Creating innovative solutions for Realtors facing mundane and repetitive administrative problems. -
Account & Operations ManagerWahid Amin Team - Re/Max Sep 2018 - Jan 2022- Led and managed team dynamic while maintaining admin operations - Accountability management with team members- Managed client accounts, transactions, and relationships.- Calendar & schedule management and coordinating travel accommodations for lead executive - Advanced use of Notion, Salesforce, FollowUpBoss, MATRIX, TREB, Docusign, Asana, G-Suite, Microsoft Office, and more.
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Front Desk StaffRemax Jul 2019 - Sep 2021Mississauga, Ontario, Canada- Managed the brokerage's transactions and files. - Data entry and review of listings via TREB and MATRIX.- Prepping offers. - Excellent customer service with Realtors and clients.- Managing phone calls and monitoring emails.
Roxana Amin Education Details
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Comprehensive Music & Political Science
Frequently Asked Questions about Roxana Amin
What company does Roxana Amin work for?
Roxana Amin works for Red Rover
What is Roxana Amin's role at the current company?
Roxana Amin's current role is Customer Success Manager. Advocate for building, implementing, and refining..
What schools did Roxana Amin attend?
Roxana Amin attended University Of Toronto.
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