•Assured outstanding customer service while on sales floor•Trained new employees on front-of-house procedures, including customer service standards, order processing, and effective use of the point-of-sale system, ensuring a smooth onboarding process•Demonstrated product knowledge, offered recommendations, and answered customer menu item inquiries.•Managed the front-of-house operations, ensuring a smooth flow of customers and efficient service•Maintained a clean and organized front-of-house area, including dining tables and condiment stations•Communicated effectively with kitchen staff to ensure timely and accurate preparation of orders