Roxana Zhong Email & Phone Number

Panamá, Panamá

Panamá, Panamá

- Plan, execute, and control Business Intelligence projects and consulting, ensuring the delivery of solutions within the established timelines and efforts- Lead teams of Business Intelligence architects and consultants to meet business objectives, facilitating collaboration between departments.- Facilitate Scrum ceremonies (Planning, Review, Retrospectives, etc.), removing impediments and blockers- Supervise resource allocation to optimize efficiency and avoid cost overruns- Validate that the implemented solutions meet quality standards and best technical practices- Support the organization in adopting new tools, organizing training sessions and ensuring a smooth knowledge transfer- Coordinate the deployment of dashboards, reports, and data flows for delivery to clients.Address client requests during the warranty period of closed projects, assigning resources to promptly resolve incidents, meeting the agreed SLAs- Organize project billings according to the payment terms established in the commercial proposals- Manage the Business Intelligence tool training service provided to clients, from pre-requisites to the delivery of participation certificates

Panamá, Panamá

- Project management using hybrid methodologie- Control of internal and external projects in the public and private sectors in the Central American region- Creation of schedules- Resource management according to task prioritization- Identification and documentation of risks- Presentation of project progress and status to key stakeholders- Writing meeting minutes- Product Backlog management- Implementation of Scrum events- Creation and coordination of vacation plans for resources- Support in project billing

Panamá, Panamá

- Support in the creation of high-level and detailed work plans- Creation and distribution of meeting minutes- Follow-up on pending inputs and agreed activities from meetings and emails- Organizing regular meetings with the client to provide project status updates- Tracking resource hours- Scheduling all necessary meetings (work sessions, consultations, results presentations, project follow-ups)- Support in creating templates and formats for the PMO- Editing and proofreading technical documentation for projects- Coordination, scheduling, and assignment of trainings delivered to both clients and internally, covering the organization’s core tools (Tableau, Alteryx, GCP and others)- Issuing participation certificates for trainings provided to clients

Panamá, Panamá

- Management of the EcoPunto project in all its stages- Drafting, reviewing, and editing project documents- Participation in the frontend development of a mobile application using React Native

Pmp® Preparation Course, Project Management

Licenciatura, Software Engineering, 2.83/3.00

Activities and Societies: Merit for the second best academic GPA at the Graduation Ceremony of 42 new professionals.

Bachelor Of Science, Specialization In Computer Science