Roxane Laglbauer Email & Phone Number

France

Altillac, Nouvelle-Aquitaine, France

I'm responsible for the day-to-day export administration and customer service.That means I am responsible for all enquiries via all communication channels, ensuring a respond in a timely manner. Manage order processing to make sure all is recorded accurately, resolve and respond to customer enquiries. Arrange shipments by boat, truck or airfreight, deal with export and sales documentation (e.g. edition of the packing list, providing COA).Creation of SOPs regarding the establishment of NOPIC and NAQS certificates.Provide general administration support to the sales team (stock take, packaging stock and raw materials, forecasts or accounting).Liaise and coordinate with internal departments as needed and such as customs, finance, marketing, production or warehouse.Record and secure customer accounting, ensure that the records are kept accurate and up to date.Support the office team members by establishing SOPs and implementing office procedures to maintain order and efficiency. Accompany new team members to ensure quick efficiency on the new position. Review and update office porocedures as necessary to reflect changing needs.

Gateshead, Angleterre, Royaume-Uni

International trade, logistic and export.Manufacturing and engineering environment.Sales team support : providing a highly efficient, service orientated order fulfilment process to the customers, including order acceptance and entry, documentation provision. Control the delivery process, transmit any associated document for goods dispatch.B to B : monitoring order status on a regular basis, resolving problems with potential customer impact. Dealing positively with customer queries and processing complaints according to procedures like credit, debit notes or invoice corrections.Maintain system housekeeping and general administrative tasks.Collaborating with other internal departments (warehouse, finances, manufacture).Debt collecting.SOP creation from the scratch.

Martigny, Valais, Switzerland

Eshop management : customer service, marketing compaign, social medias scheduling strategy.Sales team support: stock-take, margins, prices & quotations.Organising, scheduling and preparing financial statements, taxes, excise & duty, VAT submissions and debt collecting.Logistics : dealing with suppliers in order to get raw materials, as well as dealing with big customers like supermarkets.

Haute-Savoie

Private taxesTeam managementTaxes expertise and litigation Business taxation

Wealth Management adviser Tax optimisation Fortune management Financial investments After-sales service

Orléans, Centre-Val-De-Loire, France

Cahors, Occitanie, France

Villepreux, Île-De-France, France

Master 2 (M2), Law & Wealth Management

Master 1 Solicitor'S Law, Law