Roxane Beyette Email & Phone Number

Milton, On, Ca

Markham, Ontario, Canada

Markham, Ontario

- Develop and implement an assessment strategy and tool capable of reporting conformance to requirements and achievement of metrics- Engage stakeholders in the successful implementation of "Quick Wins" and long-term, sustainable actions addressing improvement opportunities and implementing innovative solutions- Coordinate Operations and Mobility teams for smooth transfer and deployment of mobile technology devices to front line staff, including training materials and flow, inventory of returned technology, and hand-off to local leadership- Analyze lost revenue trends and identify potential opportunities worth seven-figures in not-for-profit revenue stream- Create "storytelling" scorecards, allowing process owners to comfortably and effectively explain results, trends, and actions- Re-configure and streamline the onboarding and orientation of new hires, including technology readiness and an improved employee experience- Prepare and train operational teams for revised contractual reporting requirements and communicate post go-live results and analysis- Work with internal and external teams on improving Client Experience, process efficiencies and capabilities, and the elimination of non-value added activities- Prepare insertions and graphics for winning Request for Proposals for new business ventures and program expansions across the nation, providing detailed and engaging evidence of organizational conformance and compliance to applicable regulations and requirements- Facilitate cross-functional, multi-level teams focused on addressing improvement opportunities through Kaizen events, identifying process strengths, analysis of current state flows and standards, analysis of nonconforming outcomes, and conducting Failure Modes and Effects Analysis- Participant on crisis management teams, focused on improved scheduling of front line staff, resulting in enhanced client experience and avoidance of disruptions to client care and labour

Web-Based Forum

Elsmar Cove Mission : To be a free Business Standards Compliance and Business Systems Information Resource to Quality Assurance, Engineering and Management Professionals. People Helping People since 1996!- Provide professional and experience-based responses to queries from an international group of members- Review, report and moderate posts, as necessary, regarding issues such as requests for copyrighted material, inappropriate behaviour and potential spamming members- Assist new members in using the features of the site and guide them towards threads where discussions have previously occurred on their query- Provide professional and experience-based responses to queries from an international group of members- Coach international colleagues and peers on a virtual platform, setting them up to develop skills and succeed at management system implementation- Set members up for successful online feedback and discussions, with extra attention provided to those who are not proficient in English - Review, report and moderate posts, as necessary, regarding issues such as requests for copyrighted material, inappropriate behaviour and potential spamming members- Assist new members in using the features of the site and guide them towards threads where discussions have previously occurred on their query

Online

- Provide professional and experience-based responses to queries from an international group of members- Coach international colleagues and peers on a virtual platform, setting them up to develop skills and succeed at management system implementation- Set members up for successful online feedback and discussions, with extra attention provided to those who are not proficient in English - Review, report and moderate posts, as necessary, regarding issues such as requests for copyrighted material, inappropriate behaviour and potential spamming members- Assist new members in using the features of the site and guide them towards threads where discussions have previously occurred on their query

- Supported, coached and trained Procurement and Storeroom teams and site leadership at over 20 manufacturing locations across North America in the areas of routine and improvement management, with an emphasis on 5S, Standardization, Failure Analysis, Key Performance Indicators, Benchmarking, Standard Work and Planning, while increasing compliance to organizational business requirements and demonstrating the value and cost-savings opportunities associated with implementation- Identified correlation between increased savings and increased compliance to business requirements- Chaired regular meetings and facilitated training with personnel from over 20 North American sites via webinar applications and conference calls, providing necessary coaching and guidance to support company initiatives and goals- Team member of group tasked with collecting and analyzing raw data for 'Productivity Initiative', allowing for recommendations on means to improve efficiency and effectiveness of targeted processes and the associated systems and human resources- Coordinated, conducted and reported on assessments of Procurement and Storeroom processes to internal business requirements, including application of defined best practices and results of key performance indicators, resulting in benchmarking, improved communication between personnel and teams, and increased compliance to requirements across North America- Consolidated, analyzed and communicated key performance data to Director and Senior Managers, providing goals and improvement recommendations that supported process enhancement and cost savings initiatives- Aligned and standardized manufacturing and administrative Key Performance Indicators for multiple locations across North America, in conjunction with South American counterparts, resulting in a 'global language' for performance reporting- Supported Kaizen events at multiple locations, resulting in improved inventory control and cost savings

- Supported implementation of routine activities and improvement initiatives, resulting in standardized practices, improved safety and demonstrated cost savings- Developed an integrated business management system addressing the requirements for ISO 9001, ISO 14001, OHSAS 18011, ISRS, Sarbanes-Oxley and organizational business requirements, promoting a common language between levels and processes, as well as a sharing of resources and knowledge- Member of development team tasked with creating company-wide software applications for key performance indicators and failure analysis- Encouraged North American counterparts as integrated business management system often used as a benchmark by sister sites- Developed and delivered training on integrated internal auditing for ISO 9001/14001, streamlining the internal audit process while ensuring a more effective use of human resources and providing value-added findings and opportunities- Coordinated and participated in ISRS external audits with external auditor at Canadian sites, resulting in a consistent audit approach and a central internal resource for clarification requests- Supported the 5S initiative, including a redesign of requirements and 5S standards, resulting in operations and administrative adoption of a 5S culture- Actively sought out "shop floor" experiences, allowing for user-friendly and relevant documentation and providing a first-hand look at how personnel used business management system tools- Participated in Maintenance-led benchmarking trip to sister locations in Brazil, returning with knowledge on benefits of implementing Plan-Do-Check-Act methodology- Main administrator for document control software package used to maintain business management systems manual, procedures, work instructions, forms and job aidsISO 9001 Lead Internal Auditor - ISO 14001 Lead Internal Auditor - ISRS Lead Internal Auditor - Sarbanes-Oxley Lead Internal Auditor

- Developed manufacturing documentation for locations in Canada and the USA to be used by, and in conjunction with, operational personnel, ensuring proper awareness of processes and supporting the ISO 9001 initiative- Conducted time studies, allowing for detailed workflow instructions and standardizing work time- Provided training on various manufacturing and business systems topics to Engineering and Operations staff, frequently covering multiple shifts to ensure all personnel had standardized information- ISO 9001 Lead Internal Auditor- Conducted ISO 9001 internal audits, frequently providing hands-on training to new internal auditors, at locations in Canada and the USA, providing recommendations for improvement and highlighting areas of risk- Provided feedback to ISO 9001 Management Representative on results of internal audits, auditors and status of findings, allowing for management support on corrective actions and resource planning

- Designed and developed engineering solutions for customer requirements- Supervised construction of designs ensuring customer, statutory and regulatory requirements were addressed- Coordinated and participated in vendor visits, including operators, allowing for improved awareness of products and requirements from both parties- Coordinated 'Family Day' providing staff with the opportunity to highlight their work-day activities to their families for the first time- Analyzed and identified inventory discrepancies at 50% and presented action plans to senior management, resulting in an improvement of inventory discrepancies at 20% within two months- Developed framework of internship program with local college

Summer student position- Designed and developed prototype secondary locking pin for steel racking, resulting in an added safety feature for end-use product- Improved efficiency of box-beam welding process by evaluating and re-designing workflow, stations and material handing processes- Successfully managed project to source out design, construction and installation of new welding work station, providing ergonomic working conditions and improved workflow

Summer student position- Developed, coordinated and implemented an ISO 9001 program at 2 locations in the Greater Toronto Area, resulting in successful ISO 9001 registration- Sought out "shop floor" experiences to gain better awareness of personnel and processes, resulting in user-friendly, job-specific work instructions- Developed and communicated ISO 9001 implementation plan to managerial, operations, administrative and laboratory personnel, achieving team acceptance of timeline and support for project from all levels

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