Roxane Humphries

Roxane Humphries Email and Phone Number

Creative Director @ Craftiosity
London, GB
Roxane Humphries's Location
Greater London, England, United Kingdom, United Kingdom
Roxane Humphries's Contact Details

Roxane Humphries work email

Roxane Humphries personal email

n/a
About Roxane Humphries

Hi, I'm Roxy! As the Co-founder and CXO of In-synergy Group, I am proud to be part of a team that specialises in mergers and acquisitions. Our success story began with starting and growing In-gage Technologies, and we've been making waves in the industry ever since. With a passion for innovation and collaboration and extensive experience in the fields of business strategy, leadership development, and organisational behavior, I am committed to delivering exceptional value to our businesses.As a passionate business professional, my primary focus has been on ensuring that the selling experience is not only efficient but also humane. I strongly believe that the process of selling a business should be fair and equitable for all parties involved. Through my work, I have come to understand that selling a business can be an emotional and challenging experience. Therefore, I strive to provide a compassionate and supportive environment that makes business owners feel valued and cared for.Additionally, I bring to the table a wealth of experience in process optimisation and people management, having worked in different industries. My expertise in these areas has enabled our group of companies to streamline operations, increase efficiency, and optimise performance at every level. My goal is always to deliver measurable results that create significant value - both for our clients and for society as a whole.At In-synergy, our philosophy is centered around a deep understanding of what drives businesses to succeed. We leverage our expertise to help companies grow, expand their reach, and keep their customers happy. What truly sets us apart is our commitment to building lasting relationships with our clients. Our clients know they can rely on us to deliver results, no matter the challenge. Thanks for stopping by, and please don't hesitate to reach out if you're interested in learning more about what we do!Specialties Cultural change programmesManagement development programmesCoaching and developmentCommitment based managementInsights accreditedCustomer experience trainingROI of trainingTraining strategy Strengths ( Strengthsfinder) LearnerStrategicAchieverFuturisticIndividualization Insights profile Helping Inspirer- focused

Roxane Humphries's Current Company Details
Craftiosity

Craftiosity

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Creative Director
London, GB
Employees:
1
Roxane Humphries Work Experience Details
  • Craftiosity
    Creative Director
    Craftiosity
    London, Gb
  • In-Synergy Group
    Director
    In-Synergy Group Feb 2021 - Present
    United Kingdom
    Venture capital and private capital- We have a proven formula for buying and growing businesses and their assets.We bring investors the opportunity to grow their wealth through business acquisitions but don't want the stress of the operational running of that business a chance to invest with us.We look for sellers who are looking to sell their business and enjoy the freedom to do what they want with their life
  • Art And Craft Factory
    Board Member
    Art And Craft Factory Jan 2022 - Present
    Art and Craft Factory are UK suppliers of art, craft and haberdashery products into the wholesale and education markets. With over 20 years experience, we develop high quality craft kits and products that can be specifically tailored to individual requirements, or to closely match those requirements of the UK school curriculum.
  • Mercer Design
    Board Member
    Mercer Design Jan 2022 - Present
    Multi disciplined creative design agency based in the beautiful Somerset countryside. With 25 years worth of experience we have built our reputation helping clients big and small create strategies, messaging, effective marketing and design solutions to attract their customers and potential customers, for print or for the screen.
  • Blue Sword
    Board Member
    Blue Sword Jun 2020 - Present
    Glasgow, Scotland, United Kingdom
    We are Blue Sword Your best sales day every day- An agency specialising in web design and digital marketing, to guarantee results and help your business to grow. Our 4 step process is designed to take you from a converting website through to paid traffic generation, all with the single focus to give you your best sales day every dayThe clients we have worked with over the years are so happy with our digital services, that over 80% of our business comes from word of mouth recommendations. We work to build lasting relationships with our clients and we listen to our customers to understand their businesses and drive growth.
  • Heatpacksuk
    Board Member
    Heatpacksuk Apr 2020 - Present
    United Kingdom
    We specialise in shipping warmers and shipping accessories for transporting temperature-sensitive items.Our unique product ensure an even heat decay graph, giving you peace of mind when using our product.
  • In-Gage
    Coo / Cxo / Co-Founder
    In-Gage Sep 2015 - Present
    London, United Kingdom
    Our vision at in-gage: is to make 200 companies legendary for the service they offer by 2020. We can reduce customer churn and increase sales through changing the behaviour of the frontline service team. And create a $billion in addition profits for our customers.Why: Because customers, employees and companies love it. Proven to reduce customer churn by up to a third and increase word of mouth sales by 60%.How: By changing the behaviours of frontline service staff. Every interaction matters. We have developed a Salesforce app that provides the key information on a dashboard to drive great service.We also provide Training and Management programmes that accelerate change and create legendary service. And... consulting that sets the service vision and culture and links NPS and loyalty from individual employees to the bottom line.Our team: has been creating legendary service for the past 10 years, now we want to bring it to companies who want to differentiate themselves in their industry.Specialties include:- Salesforce App- Accelerator Training- Strategic Service ConsultingFeel free to check out the links below for additional information.> www.in-gage.co.uk > https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000DpTS8EAN
  • Pydeia Ltd
    Founder And Director Of Cultural Change
    Pydeia Ltd Jan 2015 - Sep 2019
  • Truphone
    Cs Training Manager
    Truphone Nov 2012 - Mar 2015
    Truphone is a cutting edge mobile telecoms company that has brought innovation and value to its customers through breaking the roaming market and offering a truly unique global experience from multiple numbers to shared global plans and network based call recording I work as the CS training manager where we deliver sensory based experience training that develops people to understand the why and the how. Through the learning experience we create passion around our purpose, this has helped significantly raise Net Promoter Scores to industry leading levels.
  • Lebara Mobile
    Training Officer
    Lebara Mobile Jan 2011 - Nov 2012
    I design and run experience training sessions. These are designed to embed the culture, values and knowledge through the stimulation of all senses. I deliver full training to new starters as well as continuous development programs to agents and management. I am proud to be part of Lebara’s 10 customer service awards over the last 18 months including 3 training awards.
  • Bps Contact Centre Services
    Training Officer
    Bps Contact Centre Services Apr 2008 - Dec 2010
    I worked on the inbound campaign for customer first selling home phone and broadband packages to customers after 4 months I got a position in Training. My role involved training new agents on product, systems, soft skills and company induction.I also worked on designing training material and courses for agents and management.When I wasnt training I would be coaching the agents on sales skills to help them reach their targets

Roxane Humphries Skills

Training Management Coaching Team Management Team Leadership Sales Call Centers Training Delivery Talent Management Customer Service Customer Experience Customer Satisfaction Crm Performance Management Sales Management Outsourcing Networking Team Building Account Management Employee Engagement Employee Training Change Management Recruiting Human Resources Talent Acquisition Selling Customer Retention Customer Relationship Management

Frequently Asked Questions about Roxane Humphries

What company does Roxane Humphries work for?

Roxane Humphries works for Craftiosity

What is Roxane Humphries's role at the current company?

Roxane Humphries's current role is Creative Director.

What is Roxane Humphries's email address?

Roxane Humphries's email address is jr****@****o.co.uk

What is Roxane Humphries's direct phone number?

Roxane Humphries's direct phone number is +4420795*****

What skills is Roxane Humphries known for?

Roxane Humphries has skills like Training, Management, Coaching, Team Management, Team Leadership, Sales, Call Centers, Training Delivery, Talent Management, Customer Service, Customer Experience, Customer Satisfaction.

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