• Managed day-to-day operations, including opening/closing procedures, visual merchandising, inventory management, and pricing, ensuring a welcoming store environment.• Collected and maintained employee documents and information, proficient in data entry and spreadsheet management.• Handled invoicing, expenses, payroll, and basic bookkeeping tasks.• Set sales targets, trained and motivated staff, and maintained high customer service standards. Successfully closed contracts with large companies for high-volume sales of commemorative watches.• Developed comprehensive plans, defined target markets, created marketing strategies, set sales goals, and established key performance indicators (KPIs).• Planning, organizing and coordinating meetings.

• Maintaining inventory and electronic files.• Established efficient filing systems, maintained records and documents, ensuring compliance with data protection regulations.• Generated accurate and timely invoices for clients, maintaining meticulous records of invoicing and payments.• Ensured empathetic and personalized interactions, boosting customer confidence in the brand and fostering positive work environments through effective collaboration with colleagues.• Expertly input and maintained customer information, ensuring accuracy and confidentiality.• Preparing memo’s, letters, faxing, copying, scanning etc.