Technology Solutions Consulting, LLC is offering services that respond to a fast-paced and evolving healthcare industry. We will continue to support and develop healthcare solutions that will enable you to adjust clinical and business processes as the industry changes. • Managed and supported high profile and dynamic Government Integration projects.• Worked with the Optimizing Health Care Value Program (OHVP)/Product Effectiveness Washington, D.C. office on multiple projects which included analyzing and evaluating an electronic Gemba process for a Missouri VA Medical Center (VAMC).• Assisted with the development of a Gemba database in which there was exporting of data, data build and creation of report of findings to Veterans Health Administration (VHA) and the medical Center Director at the VAMC.• Worked with Product Effectiveness team to analyze data and information provided by Truman VAMC. Participated in data collecting interviews, taking detailed notes, and documenting all information, analyzing, and tracking all data in reports on SharePoint and Excel.• Responsible for managing and entering large quantities of data into Excel spreadsheet and SharePoint to be analyzed.• Attended VA meetings virtually to gather information to pick up lessons learned and best practices.• Participated in data gathering, documenting, analysis, and formulating detailed reports of findings for the client.• Interacted with VA Leadership in a professional manner and product deliverables encompassing information analytics from various projects.• Provided essential analysis and interpretation of various healthcare data.• Developed several reports from data collected at hospitals in order to improve and optimize patient care and different processes.• Traveled to on-site locations to support different projects.• Assisted in the hiring process for several positions including Scrum Master, Product Owner, Business Analyst, and Project Manager.

• Assisted in subject recruitment and grant writing proposal of various studies.• Led teams of undergraduate students during data collection and analysis of clinical research. • Collected and interpreted data for research studies.• Presented research findings at numerous conferences, including American Heart Association and American College of Sports Medicine.• Performed analysis of several blood biomarkers.• Communicated with various universities to inquire about specific research questions for a larger research project. Topics included efficacy of cybersecurity academic programs, HIPAA requirements, and breach notifications.

• Registered patients for clinical appointments using Epic.• Verified insurance eligibility of patients.• Obtained patient billing information and collected payments in a timely manner.• Kept up-to-date charts and records of patients.• Answered and directed phone calls.• Supported physical therapist with routine exercises when necessary.

• Organized and sorted patient outcome data into spreadsheets for future research analysis.• Acquired knowledge and skills in operating programs for data management and storage.• Helped edit research manuscripts, questionnaires, and surveys for future publication.