Roxanne Mitchell Email & Phone Number

United States

Exel, the global leader in supply chain management, providing customer-focused solutions to a wide range of manufacturing, retail, and consumer industries Procurement of all OTR/RAIL/LTL carriers for loads. Negotiations of freight rates Customer service for all national customers. New customer research, Sales meetings and new implementations of programs. Dispatches for all National customers, follow up with pickups and deliveries. Creating appointments for deliveries. Timing of pickups to alleviate detention or trailer not used costs. Billing and follow up on payment of the billing. Receiving and faxing of POD and adding to customer bills. Also creating files for customers. Filing of documents. Imaging, editing, data entry, processing paperwork, Utilize multiple online systems to check work. Securing quotes for International rates via ocean and air. Liaison between customer and company securing information for all shipping needs. Meet or exceed quality and production standards as set by the SOP procedures. Finding carriers using programs DAT 360, 123 Load board, Post Everywhere, and Get Loaded

OTR Carrier projects for customers. Follow loads - port to transload facility. Secure Carriers for pickup and delivery. Track and trace to delivery – report on spreadsheets date and time pick up number of deliveries. Empties release – dispatch all loads system entry and spreadsheet updates. Procurement of all OTR/RAIL/LTL carriers for loads. Negotiations of freight rates Customer service for all national customers. New customer research, Sales meetings and new implementations of programs. Dispatches for all National customers, follow up with pickups and deliveries. Creating appointments for deliveries. Timing of pickups to alleviate detention or trailer not used costs. Billing and follow up on payment of the billing. Receiving and faxing of POD and adding to customer bills. Also creating files for customers. Filing of documents. Securing quotes for International rates via ocean and air. Liaison between customer and company securing information for all shipping needs.

Managed in house local and long distance carrier group. Implemented freight optimization program. Oversee the procurement and management of logistic service for three national warehouses. Implemented procedures for vendor routings guides, RTV’s, and tracking expenses Organized trailer tracking and detention management program. Initiated captive asset program to streamline round-tripping of local OTR resulting in reduction of overall freight expense... Implemented reverse logistics programs to reduce and control returns, damages and claims. Negotiate contract terms and conditions for the procurement of all inbound freight services.Input on Development of Transportation Management System (TMS) software Program used.

Started in Data Entry 3 years, order entered all purchase orders from sales. distribution for store by size, style and color. Customer Service 21/2 years, customer complaint forms and returns for individuals and corporate companies. Transportation Coordinator for 2½ yrs freight billing auditing, entered pick tickets, Inventory control, shipping documents, receiving documents, learned loading and unloading of product. Monitored chargeback’s from Vendors, Transportation Mgr 8yrs. Managed a Transportation budget department in a dynamic environment Instrumental in planning of east coast warehouse location. Implemented reverse logistics programs to reduce and control returns, damages and claims an annual Assisted in implementation and training on the PKMS whse mgmt. Implemented freight storage program. Shipping reconciliation and inventory control. Created Freight consolidation program. management of freight audit and payment. Inbound/outbound Freight Routings. domestic transportation

Cert, Phlebotomy

General Studies

General Studies

General classs

Secretarial/Clerical, Office Management