Roxanne Samaroo Lalloo Cpp Email & Phone Number

Palm Beach Gardens, Florida, United States

Augusta, Georgia, United States

West Palm Beach, Florida, United States

New Client Processor - May 2019 to November 2020• Accepted New Account Conversions; identified missing data, validated lead time, balanced wages against Quarterly Returns, validated all paperwork received and communicated effectively and timely with Sales Partners • Acted as a resource for Sales to ask related on-boarding questions • Assigned workload to Colleagues based on current skill and capacity with the ability to meet clients expectations on the 1st payroll run• Performed and facilitated various essential duties to include but not limited to - Credit Checks, Workers Compensation set up, Laser Signature set up, Audit of conversions and assisted fellow employees with work overflow in New Accounts when the volume was high.Implementation Specialist - March 2014 to April 2019 (also from Sept 2012 to August 2013) • Set up Multi State Client Accounts (FL,GA, NY, NJ SC,NC,VA,MD,CT, RI, MA, NH,ME VT, PA, OH, etc)• Entered YTD/QTR/Per Pay Period Wages per Employee & Balanced against 941 & SUI Returns • Communicated verbally/written with Clients & Internal Depts. to ensure set up accuracy• Processed Payrolls • Entered Employee info, W4, Direct Deposits, Deductions, Reimbursements, Court Orders, Garnishments, Levies, etc. • Laser Signature set up for Client’s Signature to print on checks• Set up of Accruals- Vacation / Sick / PTO • Assisted with Audits on New Account Conversion set ups before the 1st payroll process • Worked on 2 Payroll Platforms – PAM (for clients who are serviced by us) and Payfocus Online System (for clients who prefer to process themselves) • Trained Clients on the Payfocus Online Platform• Transitioned Payroll Accounts to the respective Teams after 2 processes• Prepared Welcome Letters / Transition Letters / Terminations for clients who departed during the onboarding process• Maintained Clients Folders

West Palm Beach, Florida, United States

Payroll Specialist & Collection Specialist II - August 2013 to March 2014• Processed Payrolls Weekly for Staffing • Ran Payroll Reports, Printed Checks/Stubs and Packaged for Dispatching • Entered Voids, Processed Stop Payments and Manual Checks • Processed Garnishments, Child Supports, VOE etc.• Prepared Weekly Excel Spreadsheets which consisted of Garnishments/Child Support Deductions for A/P remittance • Exported/Imported Insurance Files • Performed Client Invoicing, Processing and Posting • Communicated with Branches on various Payroll/Invoice related issues• Acted as back-up for ACH / Positive Pay remittance and confirmation • Acted as a back-up for Midwest Payroll Specialist • Performed and researched payment allocation on invoices for both East and Midwest Branches per Accounts Dept. request• Requested Payments from Clients per Branch request • Performed reconciliations to ensure Third Party billed hours/amounts matched internal billing• Maintained Files

Lakeland, Florida, United States

Payroll Service Administrator (Promotion) October 2010 to June 2011• Reconciled and Audited Carriers Invoices against Deductions & Benefits set up on Employees through Excel Spreadsheets • Remitted Payments Online and Checks to Carriers • Created Clients Deduction & Benefit Plans & Codes for Renewals; these Plans were then rolled down to populate on each Employees' record• Processed daily Benefits Changes through Qualifying Events and recaptured premiums as needed• Set up, Maintained & Remitted Retirement Plans Contributions & Match• Assisted & Researched the Retirement Department on issues occurred • Processed 401k Termination Monthly Report & 401k Quarterly Enrollment Report • Performed Termination Refund/Collection process on Benefits & Deductions upon departure of Clients • Researched Benefit Issues with Benefits and Payroll Depts.• Liaised with Clients & Employees on Service issues/questions on Deductions & Benefits • Back up for processing payrolls when required • Reported Breakdown on OMS Carrier Invoices on each Dept. to allocate Charges internally • Yearly Functions – Cleaned up Deductions and ensured 401K Codes & Labels are listed for W2’s purposes; 401K Catch Up Report; 401K Year End Testing; Open Enrollment Entries• Maintained Records & FoldersPayroll Specialist - November 2005 to September 2010• Processed Payrolls• Ran Reports, Printed Checks/Stubs and packaged for dispatching • Set up Client Data for Invoice Charging • Payroll Maintenance• Set up Garnishments, Child Supports, Student Loans, IRS Collections • Completed and Submitted Verification of Income & Unemployment Forms • Researched PR issues & assisted with resolutions to ensure Client expectations are always met• Liaised internally with Work Comp, Benefits & HR Depts. to resolve issues by Clients • Followed up with Clients on Uncollected Invoices with the intention to re-invoice • Maintained Records & Folders

Riviera Beach, Florida, United States

All Staffing Payroll related Duties and Functions

Jupiter, Florida, United States

All Payroll related Duties and Functions (PEO Company)

Riviera Beach, Florida, United States

All Payroll related Duties and Functions

Certified Payroll Professional, Cpp

Hcm Foundations, Service - New Hire Training

Fundamental Payroll Certification (Fpc)

A Level Subjects - University Of Cambridge, Accounts And Economics

Associate Degree Business Administration - The Association Of Business Executives Uk, Accounts, Economics, Management, Business Communication & Presentation

Bookkeeping & Accounting