Roxanne Smith- Slaughter Email & Phone Number

Mckinney, Tx, Us

Mckinney, Tx, Us

Remote

Allen Tx

Mckinney Tx

Mckinney, Texas, United States

Allen Tx

First Choice Emergency Room: Tired of the hospital grind? Looking for a change from the constant chaos of the typical ED? Well look no further! At First Choice Emergency Room™, we pride ourselves on our work and our ability to give each patient the time they need and deserve. Our practice model is very different from a traditional hospital based emergency room and gives our staff the ability to spend quality time with each patient. When you join First Choice Emergency Room™, you become a valuable member of our healthcare team and your contribution is vital in providing the highest quality patient care. First Choice Emergency Room™, the nation’s leading freestanding emergency room system, is revolutionizing the delivery of emergency medical services for adult and pediatric emergencies. We were named one of the 2013 & 2015 Best Companies to Work for in Texas and according to Press Ganey, we provide the highest quality emergency medical care. The Patient Access Representative (PAR) is the first point of contact with patients and serves one of the most important functions in our facilities. The PAR will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The PAR will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company.

Responsible for providing teller/platform support as needed in order to keep the lines to a minimum and customer service to a maximum. Teller support would include performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support would entail opening checking accounts, savings accounts, and provide all other deposit product services. Actively inform client of products/services, profile clients to identify financial needs, follow through, and close the sale. -Have a working knowledge and understanding of other bank services, i.e. Treasury Management, Merchant Services. -Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients. -Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships, participate in client calling activities during special deposit/loan campaigns. -Responsible for taking loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate. -Assist Branch Manager with “on the job training” of new employees. -Participate in branch meetings to promote sales, product knowledge, and delivering “exceptional” customer service. -Assist branch associates with all aspects of daily branch operations as needed. -Perform all other job related duties as assigned.

Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesiesExperience meeting customer service goalsExperience meeting sales goals or quotasExperience identifying additional opportunities to sell products and services to customersExperience achieving individual and team goalsCoaching experience in a customer service/sales environmentGood attention to detail and accuracy skillsExperience interacting positively with unsatisfied customersEffective organizational, multi tasking, and prioritizing skillsBasic Microsoft Office (Word, Excel, and Outlook) skillsAbility to navigate multiple computer systems, applications, and utilize search tools to find informationAbility to work in a fast-paced deadline driven environment

San Diego, California

Master Of Business Administration - Mba, Business Administration And Management, General, 3.5

Master'S Degree, Master In Psycology, 3.39 Gpa

Bachelor Of Science (B.S.), Registered Nursing/Registered Nurse, 3.0

Activities and Societies: Fastbacc / AlumniLouise Herrington School of Nursing Baylor University

University Of Phoenix, Bachelor Of Science - Psychology, Senior

Activities and Societies: Debate Team, Learning TeamBachelors Degree in Psychology, Behavioral Study

Associate'S Degree, International/Global Studies, Graduate

Diploma, General Studies, Graduate

Activities and Societies: Women's soccer team & Speech and debate team 2007-2009 ROP teaching assistant Certified