Program Operations Officer
Washington D.C.
Liaised with operational departments in NY (Human Resources, Accounting, Office of General Counsel, Grant Making Support Group, and Global Operations) and coordinated communication, training, and adherence to network-wide policies, procedures, and compliance requirements for D.C. programs. Managed new-hire programming for D.C. staff, including designing onboarding materials, determining training needs, providing office orientation, and offering continued guidance on processes, systems, and workflows.Assisted in developing program integration recommendations and led change management efforts to enhance people management objectives. Managed a team of four through an annual $200k community grantmaking initiative that supported advocacy, direct services, and youth leadership development in support of low and no-income families in Washington, D.C. and Prince George’s County, MD. Executed the initiative’s annual recruitment process, coordinated team training opportunities and external peer learning opportunities, guided field scanning and strategy development, chaired weekly meetings, monitored progression of activities, participated in site visits, reviewed deliverables including grant write-ups and eligibility assessments, monitored the budget, ensured compliance of grantmaking procedures, developed reporting tools, and assessed impact.Convened monthly with local funders to build relationships; learn and stay up to date on community giving best practices and local funding priorities; discuss field research, data trends, and areas for collaboration; and strategize around issues pertaining to racial equity, social determinants, systemic change, advocacy, and impact.Oversaw contract management, assessing rates, processing agreements through our internal system, ensuring compliance, and processing payments.Led in the design and execution of special projects and events.