Roxanne Gayol Email & Phone Number

New York, Ny, Us

Bronx, Ny

Providing comprehensive administrative support; including appointment management and customer service. Managing front desk proceedings including; addressing incoming/outgoing calls, creating and maintaining confidential patient files, implementing the ApptPlus Program to automate patient records, and maintaining billing and collections. Additionally, assisting Nutritionist in travel arrangements and reimbursements. Extensive hands-on experience in interacting with medical groups and healthcare clinics. Particularly acted as a liaison between Montefiore and Albert Einstein Hospitals. Underwent extensive training dedicated to providing a high-level of care to diverse patient populations.

Greater New York City Area

Current Show: Hamilton Prior Shows Include: If/Then; Color Purple; Porgy & Bess, Romeo & Juliet; Get on Your Feet; Mama Mia; Wicked, Les Miserables, Phantom of the Opera; Once...Assisting patrons to their proper seats, including trouble-shooting late arrivals. Providing accurate information to patrons regarding venue logistics (i.e. location of ticket office, restrooms, phones, concessions, coat check, etc.), information about the event, general building history, etc. Attend required usher training sessions and meetings, including annual certification with Americans with Disabilities Act.

Greater New York City Area

Recruited, trained, managed, and scheduled shifts for front of house staff. Wrote and implemented the “Usher Manual," which mapped out the duties and responsibilities of usher staff. Collaborated with campus's Public Safety for each event. Coordinated catered events. Managed work order requests with Campus Facilities and Building & Grounds as needed. Generated house reports and created production reports for each event. Acted as a liaison between college theater and acting companies. Coordinated rentals for Rehearsal Studios, Engelman Recital Hall, Nagelberg Theater, and Mason Hall. Acted as a liaison to the Research Foundation which included reporting employee timesheets, benefit packages, and exit interviews. Organized general employee packages and personal files. Kept track of Account Receivable/Account Payables and generated monthly reports. **Worked with various production companies including Bravo Media LLC to arrange and coordinate a Bravo Comedy Special, “The World According to Whoopi” starring Whoopi Goldberg, which aired in April 2007 and the production crew with Tovah Feldshuh for the play “Irena’s Vow.”

Greater New York City Area

Assisted the directors of Executive MBA and MSF Programs. Provided administrative support for the department such as answering telephones and assisting visitors. Created offer letters to program candidates. Confirmed the completion and submission of all candidate files and materials. Created EMBA and EMSF packages. Scheduled and coordinated meetings, interviews, appointments, and events for prospective students. Performed similar activities for supervisors which included, but was not limited to coordinating travel as well as lodging arrangements. Arranged program classes and special events for the Registrar’s Office. Served as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems. Promoted and marketed programs in excess of 1000+ mailings. Coordinated distribution of alumni mailings.

Greater New York City Area

Assisted Department Administrator in all operations. Coordinated administrative aspects of the fellowship program which included sending application material and maintaining and updating lists of applicant information. Wrote acknowledgement letters upon receiving completed applications. Prepared interview outline for Chairman of Hospital for Joint Diseases and New York University Hospital. Followed up on candidate’s acceptance into State Education Department and Social Security Administration. Arranged monthly medical house staff schedule; including night and weekend “on call” schedules. Coordinated rotation for residents.

Greater New York City Area

Performed various office duties. Prepared and updated correspondences such as personnel policy manuals, memoranda, agendas, and minutes. Prepared arrival and departure employee packages; including assisting in orientation of new employees and coordinating exit interviews. Maintained schedules of secretaries, word processors, and receptionists. Set up essential employee forms, including COBRA, Long Term Disability, Short Term Disability, I9 Immigration Compliance, and 401(K) employee packages. Tracked attendance and punctuality. Filed confidential correspondences with employee files. Set up appointments for annual reviews for non-legal staff. Coordinated with Property Management Office for various maintenance requests and purchasing issues. Organized social functions for the firm as needed. Reported directly to Director of Human Resources, Director of Benefits, and Director of Finance.

Certificate In Continuing Education, General Human Resources

Liberal Arts/Communications

Education record

Liberal Arts And Sciences/Liberal Studies

High School