Roxanne Hall Email & Phone Number

Sr. Project Coordinator with 19 years of experience in the customer service industry. Seeking a position in a fast-paced environment as a customer support or administrative representative including report creation, data analysis and research and development opportunities. Experience in problem-solving, fast-learner, data entry, report generation, and a team player. Ability to work independently with attention to detail and time management. Proficient in Google Suite and MS Teams.

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  Senior Project Coordinator

  Techlink Services

  Dec 2020 - Present - Bend, Oregon, United States

  Coordinate with team members and clients to ensure alignment with client objectives resulting in improving customer relations and project enhancementCreate and distribute service tickets to various technicians based on experience and reduce 30-day warranty return visits by 30%Collaborate with team members and clients to monitor and manage project budgets, ensuring costs remained at a 65% rate per ticketManage escalated emails and urgent requests from clients and their sites objective to ensure a qualified technician is promptly available in their areas before work is distributed