Roxanne Rodriguez Email & Phone Number

New York, New York, Us

Göttingen, Lower Saxony, De

• Responsible for all IT Projects in North and South America • Complete IT integration of newly acquired companies • Manage complete IT implementation for new construction and office remodels including low voltage cabling, infrastructure and AV• Vendor selection and management to create and maintain partnership throughout projects• Responsible for successful and timely project implementation • Responsible for compliance of methods, techniques and guidelines on the basis of Sartorius specifications• Implementation of risk management as well as capacity and budget planning incl. tracking and escalation processes• Preparation of decision drafts and status reports

Jericho, Ny, Us

• Responsible for multiple Scrum teams in a Scaled Agile Framework environment.• Organize and facilitate release and sprint planning sessions, daily stand-up meetings, sprint demos, retrospectives and story grooming sessions.• Plan, manage and communicate releases, goals, schedules and dependencies.• Facilitate and guide team to keep projects on track using Scrum methodology/framework.• Lead technology engineering efforts and meetings to determine optimal approach, design, risk mitigation, defect resolution, etc.• Remove team impediments allow the team to deliver the sprint goals and deliverables.• Work with Product Owners, coordinating product backlog grooming and story estimation.• Coach and mentor the team as needed to reach goals and highest potential.

Bethpage, New York, Us

• Partnered with executive sponsors to define project objectives and deliverables, including requirements and success criteria.• Worked collaboratively with Product Owners, cross-functional development teams and QA to support software development and delivery.• Developed, tracked and managed project plans, schedules and budget. • Documented and communicated status, risks, issues, etc. to all stakeholders via status reports, regular meetings, etc.• Acted as the gatekeeper to the production environment, ensuring consistency in policies and operational procedures.• Worked with QA, development managers and operations team to develop deployment schedules based on inter-group dependencies and/or constraints.• Resolved or escalated blocking impediments as necessary, engaging other areas to facilitate. • Conduct release readiness reviews, milestone reviews and business go/no-go reviews.

Pleasanton, California, Us

• Steward of product requirements to ensure that requirements were comprehensive, clear, testable and maintained.• Worked collaboratively with clients and programming to translate product requirements into a working and scalable product.• Designed and maintained company ServiceHealth site which provides real-time status and updates on our products.• Wrote detailed, comprehensive documentation regarding products and features.• Fielded communications of product status and issue updates.• Published and announced product updates and new functionality to clients.• Project management of SSAE16 certification.• Assignment of client facing and internal documentation. Reviewed and edited all documentation before publishing.• Wrote company Disaster Recovery and Business Continuity plans.• Planned annual and two mid-year user groups for 50 - 150 attendees.

New York, Ny, Us

• Managed the delivery of software packages to high profile clients, working within the constraints of project timelines. The delivery of these requirements has a direct impact on financial acceptance and corporate revenue.• Developed and executed company-wide process for clients to request new features and product enhancements to their current system.• Met with clients to determine their needs, gather and document requirements, communicate with clients throughout the development project to manage expectations, resolve issues, and provide project status.• Worked with software architects and developers to meet project requirements within project constraints.• Liaised with internal partners (i.e. Support, QA and Development) to ensure delivery of client requirements in order to meet project milestones. Deliverables will often be of critical nature as they may impact the client’s production environment• Communicated requirements, deliverables and corresponding installation instructions to clients and internal partners.• Made recommendations on the most appropriate means of delivering software as it relates to project milestones.• Managed list of issues and enhancements for weekly review by the clients.• Implemented standardized processes within the Release Management and PMO organization. Created documentation for team members and responsible for overseeing the execution of the processes within the organization.• Trained new employees/act as a mentor to new employees.

• Managed accounts and maintained customer records.• Created sales proposals.• Responded to customer sales inquiries.• Approved affidavits and reconciled discrepancies.

• Assisted financial advisors in opening new accounts.• Solicited and prepared new client information.• Maintained record organization of client files.

B.S., Financial Management

Project Management And Implementation Certificate