Roxanne Adams Email and Phone Number

Develop and produce statutorilyrequired fiscal impact statements; budget development for small to mid-sized agencies,boards, and commissions; and conducting program evaluations and other budgetanalyses within particular program areas.

Wearer of many hats!Administrative / in office duties:• Handle day-to-day operations of business including scheduling, employee management, business correspondence, client relations• Correspond with new and existing clients via phone & e-mail• Manage on boarding and new hires including interviewing candidates, performing reference checks, complete onboarding paperwork Training Manager duties:• Train new employees 1:1 and determine ability to succeed and follow… Show more Wearer of many hats!Administrative / in office duties:• Handle day-to-day operations of business including scheduling, employee management, business correspondence, client relations• Correspond with new and existing clients via phone & e-mail• Manage on boarding and new hires including interviewing candidates, performing reference checks, complete onboarding paperwork Training Manager duties:• Train new employees 1:1 and determine ability to succeed and follow protocol upon completion of 5 day training period• Manage and advise other trainers• Perform regular quality checks of employees, determine areas needing improvement, encourage, advise and coachCleaning Technician duties:• Top to bottom cleaning of residential and commercial buildings with superior quality, customer service, and attention to detail within specific time frame. Show less

• Provided top-tier customer service via careful listening, probing questions, and problem solving• Multi-task to conduct visual audits of individual accounts while addressing customer concerns• Quickly and effectively utilized tools, systems, resource databases, and team members to locate, communicate, and implement a personalized resolution for every customer interaction

Responsible for assisting founders of Haley’s Heroes in researching and contacting donors to develop research and funding relationships to progress research for the cure for CLN1 Batten Disease with the ultimate goal of expanding the organization.Research and establish connections with potential and existing donors and maintain donor records. Maintain online and social media presence using a strong fundraising message.Assist in the coordination and planning of fundraisers via… Show more Responsible for assisting founders of Haley’s Heroes in researching and contacting donors to develop research and funding relationships to progress research for the cure for CLN1 Batten Disease with the ultimate goal of expanding the organization.Research and establish connections with potential and existing donors and maintain donor records. Maintain online and social media presence using a strong fundraising message.Assist in the coordination and planning of fundraisers via scheduling, promoting, and training volunteers. Show less

Graduate Research Assistant for Gary Knight, Professor of Global Management & Academy of International Business Fellow

China Business Study Abroad Participant, Beijing and Shanghai, 2019

Responsible for providing aid to managers regarding personnel management and operations of DSG retail store. Maintained employee confidentiality and personnel files, expense reports using corporate accounting system, new hire processing using Taleo, I9's, Learning and Development programs for employees, and used Kronos Workforce Management for scheduling, pay and compensation.● Created Learning and Development programs for footwear department to improve consistency of department standards… Show more Responsible for providing aid to managers regarding personnel management and operations of DSG retail store. Maintained employee confidentiality and personnel files, expense reports using corporate accounting system, new hire processing using Taleo, I9's, Learning and Development programs for employees, and used Kronos Workforce Management for scheduling, pay and compensation.● Created Learning and Development programs for footwear department to improve consistency of department standards and employee training, resulting in improved audit scores from district management.● Developed and maintained system for tracking employee attendance and disciplinary steps to facilitate employee development and retention, resulting in higher turnover of low-performing employees and retention of high-performing employees. ● Developed and maintained excel spreadsheets to track weekly volumes of inventory loss due to theft and damage in order to facilitate management meetings regarding loss, resulting in increased attention to high theft times and areas and reduced loss due to theft. Show less

Responsible for working with 9 other officers to manage a $10,000 student business via coordinating and managing FBLA member recruitment and coordinating/ marketing FBLA events for alumni and chapter members.● Marketed NSHS FBLA chapter to target classrooms for increased membership, resulting in personally recruiting 20 new members per year and increased participation in regional and state competitions.● Developed training programs and talent management strategies to strengthen and ease… Show more Responsible for working with 9 other officers to manage a $10,000 student business via coordinating and managing FBLA member recruitment and coordinating/ marketing FBLA events for alumni and chapter members.● Marketed NSHS FBLA chapter to target classrooms for increased membership, resulting in personally recruiting 20 new members per year and increased participation in regional and state competitions.● Developed training programs and talent management strategies to strengthen and ease member participation of each FBLA, resulting in over 50 NSHS FBLA chapter entries for individual and team events. ● Designed and wrote North’s FBLA Chapter Newsletter and “Viking Business” column in North’s school newsletter detailing current events in the business world and student vocational events. Show less

Responsible for evaluating supply needs and replenishing supplies through vendors. Created an inventory tracking system and collaborated with the Viking Cup accountant to count tills and assess financial status, facilitating employee duties and performance, research and development (R&D) for new products.● Marketed products to teachers and conducted morning visits to each classroom to create a stable consumer base that resulted in increased daily revenue.● Facilitated employee… Show more Responsible for evaluating supply needs and replenishing supplies through vendors. Created an inventory tracking system and collaborated with the Viking Cup accountant to count tills and assess financial status, facilitating employee duties and performance, research and development (R&D) for new products.● Marketed products to teachers and conducted morning visits to each classroom to create a stable consumer base that resulted in increased daily revenue.● Facilitated employee development by developing training plans and providing performance feedback resulting in increased sales and employee satisfaction. Show less