Roxanne Rousakis Email & Phone Number

Waterford Township, Mi, Us

Pontiac, Michigan, United States

Montreal, Canada Area

Montreal, Canada Area

Create, maintain and track comprehensive submission schedules for THQ’s products;Ensure receipt and submission of build deliverables in accordance with project milestones;Create submission assessment reports and escalate to management following established procedures; Research new submission policies and procedures from the First Party Manufacturers, notifying Quality Assurance, Product Development and Developer Studios of any changes;Submit purchase orders to First Party Manufacturers for submission testing/media;Serve as a liaison and resource to Development teams, proactively managing schedules and assets;Work closely with the marketing teams to appropriately plan releases and digital content and SKU plans;Work with development and the first parties to ensure that content is propped appropriately for test and final retail;Create and maintain a submission records archive and create reports on submission trending and common submission and build issues;Clearly communicate submission passes and failures in working closely with both development teams and the Quality Assurance groups to ensure the information is received by the appropriate parties

Phoenix, Az

Worked directly with development teams and assisted the developers with testing and making sure fixes were appropriately applied for compliance issues before implementation into the full build while on site.Communicated compliance issues and made suggestions to the development and PD teams on ways to implement functionality and messaging that would be compliant with Sony TRCs.Requested Sony Compliance point of contact on WWE titles by project management team.Thorough knowledge of WWE Titles and franchise with having worked on at least 5 WWE titles and about 10 years of WWE franchise knowledge.Advised PD teams on implementation of functionality and messaging that would be compliant with Sony TRCs.Assisted in the risk assessment of titles.Maintained contact with the management teams, development teams and Sony Compliance team for THQ titles on Sony systems and accurately communicates TRC violations within DevTrack.Communicated with outsource groups and functional testing groups, editing potential TRC violation issues.Contributed to ongoing mentorship and training of functional testers and outsource groups on Sony TRCs.Instructed functional and outsource testers on Sony TRCs when they have questions about issues they come across or enter into the database.

Phoenix, Arizona

Led training of new hire groups of up to 10 people, providing documentation to new hires and mentors as well as selecting mentors for each new hire. Contributed to facilitate ongoing training and motivation of new hires as well as current employees by showing enthusiasm for projects, being a mentor, and creating new documentation to promote more thorough training and teaching of better techniques.Personal mentor to current employees to help them grow in their position, become better testers and increase their communication and team skills.Led several online testing groups. Assisted with identifying and reporting compliance concerns while maintaining contact with compliance personnel to accurately document issues on all platforms. Aided in the development of the audio testing group for WWE titles while keeping in contact with the audio development group and PD personnel to maintain high quality audio testing for the title. Utilized Perforce to pull new audio builds and provided them to each audio tester.Utilized Wwise for audio testing purposes.Requested by WWE Project Managers to help with the audio testing of WWE titles.Facilitated communication between testers, project management teams, and development teams by encouraging and requesting information to assist in bug writing and regression testing.On site testing experience working directly with the development teams.Assisted the developers with reproducing issues, getting TTY logs or crash dumps, and quickly regressing fixes

Mesa, Arizona

Trained and mentored new employees in company policies and operational procedures. Aided other staff members in customer focused service.One of two individuals selected to be trained in updated Point of Sale systems. Instructed employees and assisted in the implementation of the new systems. Coached employees in new or changing procedures.Responsible for all of the money handling and daily financial reports.

Flagstaff, Arizona

Supervised teams of up to 29 employees. Prioritized tasks and facilitated communication between staff to achieve high quality and prompt customer service.Motivated staff and raised morale during heavy business hours by implementing new ideas to boost sales. Monitored and maintained the organization and cleanliness of the facility.

Ba, Game Design

Aa, Music

Activities and Societies: Phi Theta Kappa, Grossmont Master Chorale, Deans List Graduated with a degree in Music