 Train new hires on all aspects of event set-up, logistics, and proper customer service Work with Account Executives to execute the client’s vision Utilize exemplary communication and selling skills Enhance current service skills with synchronized service ability Set-up and break down events, including numerous events of over 700 guests Server for VIP clients due to reputation of incredible customer service Responsible for the dining experience of guests

 Responsible for coordinating and managing all special events for MCFB including, Food For Life Luncheon, Golfing in the Woods, and additional third party events Develop relationships with business and local professionals to get sponsorships, volunteers, and participants for events Conduct tours for potential community partners

 Worked one-on-one with fundraising candidates and committee members of the Man & Woman of the Year campaign Oversaw logistics for all events pertaining to the Man & Woman of the Year campaign including, Winter Cocktail, Kickoff, and 500-person Grand Finale Gala Oversaw all aspects of the Leukemia Cup Regatta and Mike Ogden Memorial Golf Tournament including sponsorships, venue operations, volunteers, and apparel.  Created agendas and packets for all committee meetings Developed collateral and utilize social media in an effort to cut expenses and increase targeted audience Responsible for coordinating and implementing diverse projects and activities to support and enhance income production Previously responsible for the development of the retail partners for the Light The Night Walks  Delivered organized, structured, and informative advocacy presentations to local schools to increase fundraising efforts for the School & Youth Program

 Recruited 1,500 volunteers for a national event Coordinated volunteer schedules with competition schedules Updated and edited maps, signage, and invitations for event via Adobe Illustrator Developed relationships with various companies, businesses and school officials  Addressed questions presented by radio talk show host of 101.1 KLOL-FM about the event Addressed questions presented by television newscast of Telemundo about the event Planned and executed a successful Volunteer Appreciation Party with a very limited budget  Created bid for the 2014 Transplant Games of America, which was held in the summer of 2014 in Houston, Texas

 Led weekly team meetings and created agendas Interviewed new candidates to become a part of the team at the University of Houston Developed relationships with faculty and staff at the University of Houston Delegated weekly tasks to the rest of the team Represented the Walt Disney Internships & Programs at the University of Houston by promoting the Disney College Program with information tables and posting of collateral Communicated with recruiter on a weekly basis via emails and calls Utilized public speaking skills by conducting Disney College Program presentations during E-presentation events, career fairs, and college organization fairs

 Managed over 1,500 volunteers throughout a two week event Communicated with competition managers, staff, and officials to make sure all volunteer needs were met Worked alongside the staff at off-site competitions to make sure the event was successful Coordinated off-site awards ceremonies

 Worked as a server in the restaurant Maintained the buffets during lunch and dinner rush Translated for all non-English speaking staff Developed the ability to quickly adjust in a new and different culture and environment Diversified customer service skills

 Implemented Disney’s guest service model on a daily basis Embraced and successfully delivered Disney’s “magical” culture and vision Developed the ability to perform on the spot and accurately field guest questions Built employee rapport and integrity via managing and maintaining cash flows for one register