Roxie Thomas, Spc 6, Ssm, Sr Scrum Master, Rte, Coach Email & Phone Number

Atlanta, Georgia, United States

Washington, District Of Columbia, Us

Provided strategic direction, Agile coaching, and Scrum leadership to cross-functional stakeholders to facilitate successful solutions delivery for Xylem’s platform. Boosted Customer Purchase Experience by 20%: Enhanced the end user journey of the ecommerce product's 12,500-item devices and parts catalog.Improved Team Performance by 15%: Trained product teams on Agile practices using a comprehensive Confluence repository, facilitated all Scrum ceremonies, and optimized Jira Cloud processes.Accelerated Planning by 30%: Enhanced visual alignment and collaboration among teams by meticulously tracking sprints, timelines, milestones, and dependencies using Jira roadmaps.Increased Team Engagement by 30%: With the establishment of the Developer and Scrum Master Community of Practice, promoted a culture of continuous learning and adaptation.Enhanced product quality by 20%: Through value stream mapping that provided opportunities for improving efficiency, reduced maintenance time, higher code quality, and fewer bugs.

Forchheim, De

Supervised the implementation of Scaled Agile (SAFe®) framework practices to streamline project lifecycle management and release planning and management while guiding and coaching Scrum teams. Achieved 15% increase in Portfolio Management: Collaboration with Scrum Masters Community of Practice (CoP), Product Owners, and team members, resulted in faster product milestones.Enhanced Stakeholder Decision-Making and Visibility by 20%: Effective dashboard tracking of product metrics and leveraging data-driven insights.Improved Cross-Functional Collaboration and Ceremonies by 10%: Utilized goals and clear communication to drive team cohesion, continuous improvement, and issue dependency resolution.

Seattle, Wa, Us

Served as an Agile Coach enhancing Costco's eCommerce infrastructure for both Costco.com and Costco.ca to enhance user experience.Streamlined Serverless Payment Transactions by 30%: Leveraged secure and efficient client-only transactions, eliminating server components and costs in Costco's eCommerce infrastructure.Improved 15% of Project Timelines: By developing detailed project reports that effectively tracked product progression, identified bottlenecks, and ensured efficient management of stakeholders.Enhanced 10% eCommerce Infrastructure: Implemented innovative solutions for Costco.com and Costco.ca, particularly enhancing the Warehouse Shopping History project.

Greensboro, North Carolina, Us

Accelerated solutions delivery and global deployments by integrating Agile best practices, improving product development cycles, Scrum ceremonies, production deployments, project build outs, and major site releases. Coached the Accessibility, Continuous Improvement, General Support, business, and vendor teams utilizing SFCC, SFMC, Adyen, SAP, Payments, Airship, Eton, Demandware, and other API integrations.Product Transparency Increased by 20%: By utilizing tracking, planning, and reporting tools like Jira and Confluence, enhancing collaboration between North America and Europe eCommerce teams.Streamlined Global Cloud Deployments by 15%: Significantly improved eCommerce websites delivery utilizing Jira roadmaps.Optimized Cross-Functional Collaboration by 10%: Facilitated cross-functional collaboration among business, support, and vendor teams that improved product software deployments.

Basking Ridge, Nj, Us

Championed the integration of Agile and Scrum practices to enhance team performance and project delivery, ensuring consistent alignment with business objectives and fostering a culture of continuous improvement.Generated $6M savings: Facilitated the Shareable Cloud app's architecture. Streamlined Shareable Cloud Storage Infrastructure, saving 4 months of development time and generating $24M annually.Mobile Call Filter Application $365M Revenue: Managed the development and deployment of a call filter application, blocking scammers and 1.5 billion-plus robocalls.Reenergized Stalled Advanced Text Messaging Product Launch: Drove a first-quarter launch with 640K subscribers, 672K daily messages, and 40K daily transfers.

San Francisco, California, Us

Atlanta, Ga, Us

Drove Agile transformations by establishing best practices, measuring progress, and facilitating training. Empowered self-organizing teams through Scrum and Kanban coaching.Accelerated Platform Delivery Setup: Documented platform production release policies, procedures, and Jira process practices, reducing setup time and streamlining product delivery.Reduced Operational Costs by 15%: Achieved significant cost savings by migrating data and applications to Amazon Web Services (AWS), reducing software platform operational costs by 15%.Coached Agile Practices in Global IT: Facilitated Agile Scrum and Kanban training, fostering a more agile and responsive team environment within Coca-Cola's IT department.Saved $70K for World of Coca-Cola Site Form Project: By creating accurate requirements and shopping vendors.

Atlanta, Georgia, Us

Dallas, Tx, Us

Atlanta, Ga, Us

Contributed to total capital received by clients totaling over $60M leading to the creation of over 200 jobs and a combined revenue and economic contribution of over $150M including franchises.

Provided consulting services for various clients including Cross Country Capital, PACECAR Fuel Centers, Todd Walters & Associates, Contractors Consulting Services, Our Little Net and Prepaid Legal Services.

Bachelor Of Business Administration (Bba), Decision Science, Decision Support Systems And Business Statistics

Affiliate Marketing Program

Nlp Training, Business/Corporate Communications