DED licensed project management services- Trusted advisor to C-suite- PMO Leadership, Mobilisation, Creation and Management- IT Infrastructure (ITIL qualified)- Program and Portfolio Management (PMP certified)- IT Business Partner (Management of Digital assets)- Major Technology and Transformation delivery - Leadership and function Business Management- AWS, MS Azure, Google vendor, ERP and infrastructure management / implementations- Agilist and Agile organisation optimization- Digital Governance, Risk and Quality AssuranceAdvocate and passionate about Women in Technology & Young Technology workforce learning and development

- Key Saudi megaproject clients covered: Diriyah (DGDA), New Murabba (NMDC), Saudi Football Federation, Kayanee, PIF- MENA Portfolio (KSA) Lead for gigabyte projects and accounts in the kingdom- Strategy, planning through to delivery and implementation- Mobilisation of client accounts and ongoing relationship management- Resource management and allocation of talent pool for delivery of client work- Quality delivery assurance- Governance and financial management of the account- Smart Cities, E commerce strategic planning and digital delivery for clients- Review smart cities master plans to align digital, process, user, business needs and priorities alongside other 3rd party vendors- Digital requirements definition through to delivery of the UX of in store technology and social media for a luxury clothes and wellness brand- Leading multidisciplinary agile teams spanning project management, technology development, design & UX, client engagement, financial operations and service delivery- Hands on planning, facilitation and write up of UX/UI design workshops to prepare digital prototypes, customer journeys, service blueprints- Buy vs Build analysis for technology investment evaluations- RFP requirements preparation- Stakeholder interviews- Real estate and Smart cities benchmarking, user research, discovery and identification of technology and design needs- Delivery Roadmap plan and resource optimisation to build MVP- Product roadmap definition and value assessment- Leading teams of between 12-100 resources internationally across multiple client accounts

Post Merger Integration of 2 KSA Government Entities- Independent Quality Assurance of Transformation portfolio - TMO + PMO leadership support managing Digital Cluster portfolio - Governance, risk and reporting (Steerco, Program level and Board)- Strategic advisory services- Technology strategy advisory support- Agile delivery support- Quality Assurance of execution of post merger integration activities- Comprehensive portfolio analysis and management- Financial governance of Digital budget - Post Merger Integration Assessment - IT and TMO leadership alignment- Digital / Transformation RfP review

- Chief of staff to the CIO/CTO- Deputize for the Group Head wherever required- Top down view of the Technology, Transformation & Information portfolio across Retail, Corporate, International Banking, Wholesale, Functions (HR, Finance, L & D)- Support the CIO/CTO with strategy materials, monthly reviews with CEO, EXCO presentations, Townhalls and offsites, regular communications and Quarterly Reviews with the CEO- Interface with all functions, businesses and enablers to execute bank-wide plans & initiatives as per the Annual Operating Plan / Digital Roadmap- Digital EXCO & IT Steerco chair for the CEO's leadership team - Organisation, planning and delivery of the Engineering Days for the technology and wider banking community including Hackathons / Guest Speakers / Innovation / Ideation- Competitive benchmark analysis and insights to design digital strategy- IT budget management & Headcount / Cost Center management- Digital Governance Risk and Compliance for the technology teams including audit and response to regulators- Digital Vendor management for all of the technology 3rd parties including governance, performance assessment, onboarding and risk mitigation- Risks and controls for emerging technology- IT Audit and Thematic reviews across technology function- Regulatory reviews and response co-ordination with Country IT Heads

PMO Director leading a large scale technology program on behalf of EY Digital Transformation Middle East for a major government client:- EY Executive in charge of leading the entire EY team including the PMO (onshore and offshore resources, approx 100 resources) - Reporting directly into the Program Partner as part of the Program Leadership as a Delivery Leader and SPOC- Accountable for the overall program delivery and completion of all program milestones and deliverables as per the master plan- Working directly with offshore GDS delivery teams & Leads across multiple workstreams- Supporting deep dive into 'blockers' in the enterprise architect / design principles space - Leading and ensuring Project Managers, BAs and PMO support teams work cohesively with defined processes to support the scale and complexity of the program- Executive and Leadership team reporting / IT Engagement Plans and Client facing presentations- Meet with MoHRE program leadership team/ Steering Committees / Client team on periodic basis to discuss project progress, key issues, decisions and outputs- Lead the interactions with the Client and other concerned vendor's leadership- Address escalated risks and issues internally with EY team and externally with the client and vendors and ensure agreed on mitigations/resolutions - Manage and allocate resources across the whole program- Review and approve any change requests

- Leadership and decision making of the Digital Transformation agenda for the Tax and Legal practice covering M.E. 12 territories (UAE, KSA, EGY, OM, QT, BAH, PAL, IR, JORDAN, LEB, KWT) and approx 8 business units, covering 800 plus staff- Management of the operational governance forums to approve tax and legal technology budgets and investment- Major strategic ERP adoption and implementation engagements- Strategic delivery direction to the territory and business unit Partners / Line of service leaders on new digital initiatives including Data Analytics, Digitalization, Client Collaboration tools, Artificial Intelligence, Robotic / Process automation softwares, Compliance technology- Active member of the ‘Technology Territory Leaders’ group, connecting and playing a regional leadership role in communicating global ideas back to the Middle East- Accountable for infrastructure, hosting and vendor relationship management for the firm’s technology (client facing and internal tools)- Leading change initiatives to support increased business value and cost reduction through use of Service Delivery Centers / Centers of Excellence / Activation Hubs- Allocation and investment in training programmes to build ‘technologists of the future’ including coaching of PMs, Business Analysts, Developers, Digital support, Business users- Bringing governance and structure to projects through Steering Committees & Working Groups designed and delivered to Partners within the Tax and Legal Leadership team- Ensure stakeholder sponsorship on digital and transformation programs- Ensure best practices are captured through a structured approach to Knowledge management, Project portfolio management, PMO standards- Staying abreast of technological innovation that will deliver benefits for the local or regional market based on a pilot approach to new ideas / implementations internally and with digital market vendors

• Plan, design & portfolio manage resource deployment across Global Transformation• Work closely with key stakeholders across USA, Canada, Mexico, Hong Kong, UK and other Global Market sites • Anticipate and address specialized skills shortages, excess capacity and supply/demand imbalances before there is a negative impact to business partners / frontline• Promote operational efficiencies and cost effective • Work with key stakeholders to understand short and long term demand forecasts;• Create and implement short-term tactical plans to meet performance metrics and financial targets through the efficient use of HSBC talent supply channels • Create a Resource Pool Portfolio of supply/demand • Ensure effective deployment and portfolio management of Third Party Vendors / Consultants / Contractors / Onshore / Offshore resources to support the Global Transformation projects across all markets• Build out a plan to manage the portfolio of resources across Global Transformation working with Project Managers, Business Leads, Business Analysts, Software Delivery / IT Teams• Responsible for defining and operationalizing supply/demand reporting and analytics and working with the Transformation Director • Drive cost optimisation • Act as the global point of contact for and partner with local resource management teams to identify key challenges and work towards implementable solutions • Engage with HR and Global Transformation leadership team to address key resourcing challenges. • Develop and prioritise key strategies & initiatives • Work closely with the business in the creation of the forecasts/plans and to gain final approval • Serve as escalation point for staffing issues • Ensure effective deployment and portfolio management of Third Party Vendors / Consultants / Contractors / Onshore / Offshore resources to support the Global Transformation projects across all markets

• Providing leadership and direction to banking country teams, supporting country ‘GO LIVEs’ and Deployment approach, working on business readiness• Leading the continually evolving Global Standards programme (CDD, Financial Crime Compliance & 
Financial Intelligence, and other related Regulatory initiatives such as FATCA) for EMEA countries reporting• Working with Country and Regional COOs, CEOs and FCC Risk Heads to align business delivery• Global Steercos & Execution committees, Risk Mitigation Committee reporting on business impacts• Managing project management and digital business analyst teams• Implementing business delivery strategies liaising with counterparts in other Regions• Engagement with Service Delivery leaders to ensure optimal relationships• Liaising with Regional Customer Experience & Marketing teams on customer experience• Ensuring internal and external regulatory requirements are met as well as understanding local regulations

• Global Standards Senior Business Analyst leader for design, analysis and deployment of Global Standards in MENA covering UAE, Qatar, Bahrain, Lebanon, Pakistan, Kuwait, Ramallah, Oman, Egypt, Algeria.• Delivery of UAE gap analysis to HSBC Group Target Operating Model processes, resourcing, capacity modeling, business readiness, organizational design, local dispensation and local regulatory considerations.• Included developing expert knowledge on Customer Due Diligence, Processes and Policies relating to KYC, EDD (Enhanced Due Diligence),CDD Training, Comms, CDD system integration / testing / rollout / UAT Support Managing a global change portfolio with business and delivery partners to maximize return against investment and risk management.

• Engagement of key Product and Segment Managers / Subject Matter Experts to understand the business processes and products in the context of the wider Business. • Presenting to Senior / Leadership team ensure engagement and stakeholder ‘buy in’• Design of new processes and operating models which deliver transformational change

Financial Services Capital Markets Advisor (within Performance and Technology)Following clients covered in this period include:• RBS - Major AML & Compliance review following £5.6M fine. Sourced, Led and Managed PMO for a deep dive project on numerous countries.• Morgan Stanley- Market Risk Reporting – End to End Architecture review – January – March 2010End to end architectural review of Market risk reporting process to present back risks, gaps and recommendations.• HMRC Inland Revenue UK – October to December 2009Customer migration – management, co-ordination and planning of key documentation productions team and customer relationship management. Providing explanations of the new operating model being implemented to the key clients within high profile government departments.• Barclays Capital - (Lean Project) – July – October 2009Organisation and planning of 2-3 workshops daily performing a Blitz Kaizen looking at processes within Back and Middle Office. Capture of key outputs, providing facilitation in workshops and process mapping • AEGON – Board Effectiveness Review June-July 2009Documentation review and interviews with Senior management to populate issues log for discussion and final report• World Class Skills – March - May 2009 Public Sector Educational and Up-skilling of Higher education providers. Event organiser and workshop facilitation throughout the country• Secondment to FSA Wholesale Investment Banking Division - January 2008 to January 2009Interaction with international regulators (German BAFIN / OCC / SEC / FED / EBK on OTC derivatives infrastructure and operational risk.

• Reconciliation and resolution of queries pertaining to OTC schedules and Option trade details between front end and Middle Office systems.• Responsibility for key MIS indicators; production and verification of performance statistics• Identify and help drive procedural efficiencies and technological requirements• Maintain market understanding and knowledge• Ensure knowledge transfer across users and groups• Update and maintain key procedural documentation• Extraction and documentation of business requirements and drive process re-engineering

• Products covered such as Base Rate swaps / Interest rate swaps / Cross currency / Fras• Liaising with settlements for timely completion of transactions and cashflow• Client trade Reconciliations & Break Resolution• Trade Capture

Deutsche Bank - OTC Commodity Derivatives • Dealt with Sales and Trades desk confidently• Swaps and Options covering Oil / Gas / Coal / Emissions / Power / Electric / Base Metals• Confirmations drafting exotics/vanilla• Counterparty/Exchange queries• Verbal confirmations• Offshore staff training• MTM statements• ISDA documentation proficient