Roxy Ivashchenko Email & Phone Number

Kitchener, Ontario, Canada

Waterloo, Ontario, Canada

• Managing the initial and final stages of the tax process at a bustling accounting firm during tax season, overseeing the preparation and completion of approximately 50 to 70 personal and business tax returns daily.• Handling various administrative tasks including answering phones, sorting and distributing mail and couriers, scanning documents, and assembling client packages.• Updating the digital filing system by accurately categorizing and uploading documents to the appropriate applications and systems.

Kitchener, Ontario, Canada

• Collaborated with a team of investigators on a research project studying the impact of supply chain integration on corporate responsible management performance.• Actively engaged in reaching out to 500+ companies to collect survey responses from supply chain teams.• Assisted in conducting literature reviews to gather relevant information and identify key trends and insights.• Managed communications with a large number of companies, ensuring efficient and effective coordination.• Demonstrated excellent communication and research skills to contribute to the project's success.• Utilized MS Word, Qualtrics, Excel, Outlook, LinkedIn, Apollo.io, and Teams for various tasks, such as data acquisition and organization, report generation, and team collaboration.• Successfully evaluated and provided actionable insights on 500 codes of conduct, leading to the refinement of ESG policies and alignment with industry best practices.

Guelph, Ontario, Canada

• Demonstrated exceptional organizational skills by efficiently unboxing and methodically organizing merchandise in their designated locations, ensuring optimal use of space and facilitating easy retrieval of goods.• Maintained a vigilant approach to inventory management by closely monitoring and promptly reporting any instances of missing or damaged inventory to management, ensuring timely resolution and accurate record-keeping.• Exhibited meticulousness in sorting items on shelving and bins according to company standards, allowing for efficient inventory management and streamlined operations.• Utilized cutting-edge RF gun technology to expertly pick products from diverse locations within the warehouse, enhancing productivity and accuracy in fulfilling orders.• Ensured precise order preparation for shipping by meticulously verifying the correct quantity of products and selecting the most suitable box size for specific parts, guaranteeing safe and secure transportation.• Assumed a pivotal role in maintaining inventory integrity through consistent and thorough daily counting duties, proactively preventing shortages and effectively managing stock levels.• Demonstrated unwavering reliability and efficiency in retrieving items from within the warehouse, ensuring timely and accurate processing and shipment of orders, thereby contributing to exceptional customer satisfaction.

Kitchener, Canada Area

• Welcomed and greeted visitors while promptly addressing their inquiries regarding services and events.• Efficiently managed the booking of birthday parties and maintained accurate records using Excel spreadsheets.• Handled phone calls in a professional and courteous manner, providing accurate information and resolving any issues or concerns.• Processed payments using a Point of Sale (POS) system, ensuring accuracy in issuing receipts and maintaining a balanced till at the end of each shift. Managed invoices effectively.• Demonstrated leadership by counseling and motivating employees, fostering a positive attitude, and maintaining a strong work ethic.• Actively participated in the hiring and training process, ensuring the selection of qualified candidates and facilitating their successful integration into the team.• Fostered lasting relationships with customers by consistently delivering exceptional experiences and high-quality service.• Conducted regular inspections of supplies, equipment, and work areas, promptly addressing any issues and implementing improvements as necessary.• Collaborated with the manager to plan, organize, and develop new business ideas, contributing to the growth and success of the company.• Successfully completed opening and closing duties, including balancing cash drawers and monitoring financial transactions.

Toronto, Canada Area

• Welcomed and engaged with guests, managing reservations through phone and email, and proficiently handling payment processing.• Demonstrated exceptional professionalism in addressing customer concerns and inquiries, ensuring their satisfaction and loyalty.• Proactively enhanced occupancy rates by leveraging exceptional customer service skills and delivering top-notch accommodations.• Effectively trained and supervised a dedicated team of housekeepers, consistently ensuring rooms met and exceeded quality standards.• Provided invaluable support and guidance to all team members, fostering a positive work environment and maximizing productivity.• Utilized a diverse range of tools and equipment to efficiently perform maintenance tasks, ensuring the facility was in optimal condition.• Demonstrated meticulousness by regularly maintaining inventory and promptly procuring supplies as required.• Demonstrated a high level of integrity and trustworthiness in handling sensitive financial information.• Implemented strategies to optimize revenue and minimize cash handling errors, contributing to the overall financial success of the motel.

Sustainable Business Management, Business, Management, Marketing, And Related Support Services

Diploma In Biotechnology, Biology Technician/Biotechnology Laboratory Technician

Bachelor'S Degree, Biotechnology