Roxy Potts Email & Phone Number

United Kingdom

I work across two organisations leading Programmes and Partnerships across both. For the Hallmark Foundation I am responsible for the “Who Cares Wins!” project, which focuses on forging national educational partnerships between the education and social care sectors to inspire more young people to pursue careers in social care. You can watch highlights from our 2023 event here - https://www.youtube.com/watch?v=DO_O0pDWmhg In 2024, we have double our student engagement and organisations involved! Get in touch if you would like to be involved - taking place on 19th November at Tottenham Hotspurs Stadium! At The Goyal Foundation my role involves developing meaningful partnerships so we can our mission our mission of the Inner Spark programme, to support 1 million young people by 2030. We provide free workshops to schools that have high numbers of students on free school meals. The workshops support life skills and support with developing positive mindsets. I lead a dynamic team of external stakeholders who are dedicated to transforming this vision into reality.

Henley-On-Thames, England, United Kingdom

As a Senior Consultant at Practicus, I specialised in social care, offering innovative solutions to drive transformative change within the sector. My role involved supporting clients in Mental Health, Learning Disabilities, Social Care, and SEN sectors through effective change management strategies. I excelled in building and nurturing relationships with both new and existing clients, leveraging my expertise to create out-of-the-box solutions tailored to their specific needs. Regardless of the complexity of the challenges they faced, I was dedicated to providing comprehensive support to help them achieve their goals.

London, England, United Kingdom

A member of the Senior Leadership team contributing to key strategic decisions and organisational direction. Responsible for HR, Culture , Wellbeing, Learning & Development Finance, Office and processes and oversight of the operations team.

London, United Kingdom

My role is split between 60% being focused on internal operations and 40% working with clients with their operational needs. Client work I have been involved in: - Head of Operations for a UK wide response to COVID overseeing the budget, people and KPI's from design to delivery which led to over 2 million families and over £500,000 being raised. See the impact report attached. - Supporting a client to set up a social inclusion charity, I led on governance, finance and recruitment of trustees to ensure the charity was compliant with all regulations set by The Charity Commission.- Supporting The RAMP Project with their organisational design.

Working with the senior leadership team to understand the needs of the organisation and to create an environment that promotes positive well being, has flexible policies and agile working as people returned to work after the pandemic.

Reading, United Kingdom

Accountable for the performance of two geographical regions in the South East, line managing 14 staff members in four different departments and driving performance from the expression of interest through to the full sign up and turn up of young people attending The National Citizen Service (NCS) programme. • A member of the Senior Leadership team, overseeing the Berkshire and Buckinghamshire • Responsible for all Recruitment, onboarding, performance management and office management • Managed a team of 14 employees across various departments• Successful and sensitively managed TUPE transfers and redundancy process• Created and delivered training to other regions in the country who were underperforming, I had a track record for achieving high results. • Under my leadership and by designing tailored training plans the region exceeded KPI’s for the first time in four years. Prior to my leadership, the region was underperforming. However, during my time as Regional Manager the region consistently exceeded resultsYear on year growth with the number of external stakeholders ranging from; Schools, Colleges, Charities, and Corporate partners. 32% increase in growth in event bookings through current and new business. Recruit, train and onboard all my staff members. Through retaining top talent and not settling for underperformance, the region has the lowest staff attrition along with high staff satisfaction scores. Having fun themes during our busy periods have helped to boost morale and productivity. Things such as a giant Monopoly board, personalised with our targets brings a great balance of competitiveness whilst ensuring support is also provided.

Reading, United Kingdom

Setting up a new team and department within the sales team. I was responsible for building the pipeline for the field sales team. Building relationships with over 200 stakeholders within the education system ranging from; Colleges, Independent schools and State schools to ensure that their students are given the opportunity to engage in NCS. Being adaptable, flexible and listening to stakeholders I achieved a 24% increase in events bookings with stakeholders, lowered the rejection rate by 5% along with increasing the total number of accounts accessed by 13%.I recruited and trained 2 Assistant Account managers. Creating onboarding materials and having quality assurance measures for the team there was an increased conversion rate of 7% surpassing the overall conversion target by 5%, whilst also gaining an 18% increase in total sales than the year before.

Reading, United Kingdom

Recruiting young people from hard to reach backgrounds; NEET, LAC, YOT and working with local authorities across Berkshire & South Buckinghamshire to increase the social mix of participants on NCS. This role did not exist before I started the role through strong relationship management and understanding stakeholders I received a National Award in recognition for receiving the highest number of sign-ups from non-mainstream organisations. I established national partnerships with various organisations, one of those being the Ministry of Justice which The Challenge held no prior relationship with and still to this day continues. I worked independently and was the inclusion specialist within the Reading Office, I delivered training to other staff members to upskil them on CAHMS, Social Services, NEET, LAC & YOT. When the sales Associates went into mainstream schools, they were able to engage with more young people in the audience and the social mix on the programme was diversified even further.

London, Greater London, United Kingdom

Managing a team of 6 staff and responsible for the safety of 60 young people whilst on a residential programme for 14 days and then finishing on an additional non-residential phase consisting of 6 days.I went onto deliver different programmes from boroughs within South East London and Berkshire.

London, Greater London, United Kingdom

Supporting to create content and delivering customized training for team leaders and volunteers before they go on a 3 – 12 month placement in a developing country. Creating my own resources which was shared nationally supported the development of 6,500 volunteers in over 22 countries around the world.

Reading, United Kingdom

London, United Kingdom

Led on a National short term project securing work and voluntary placements for young people and increase sponsorship from donors. Project manager for a FTSE 100 company collaborating across 3 central locations in the London area. An increase of 89% in successful Work placements and 60% increase in donors providing funds under my project management.

Peterborough, United Kingdom

Crisis management for the UK Whistleblowing helpline & National Learning disabilities helpline. Established a local partnership with another Charity which resulted in an increase of 18% on our customer satisfaction surveys

Bachelor Of Arts (B.A.), Educational Psychology And Counselling, 2.1

Activities and Societies: Climbing Mount. Kilimanjaro and received the Gold University Award for fundraising.Modules studied; Policy.

High School, Psychology

Activities and Societies: Received the Senior Sports Leadership Award for engaging on the befriending scheme and coaching Netball.