Customer Relationship Advisor
CurrentAs the Customer Relationship Advisor in the Real Estate division, my focus is primarily on working closely with the North Island Account Directors by coordinating, implementing, booking, and designing all aspects of advertising, media, and marketing activities. I am also responsible for raising awareness of Stuff in both local and national markets, ensuring that the highest standards of quality and branding are upheld. Key Responsibilities: - Advertising and Media Coordination: - Manage and coordinate advertising bookings for internal and external publications, both print and digital, across the North Island teams. - Support Sales Representatives by coordinating the design and placement of advertisements and company-branded collateral. - Manage and maintain a detailed deals spreadsheet, tracking partner rates across various clients, ensuring accuracy and updates for all bookings, and promptly informing clients of any rate changes to maintain transparency and trust.Marketing and Branding: - Raise awareness of the Stuff brand in local and national markets by staying up-to-date with property marketing mediums. - Promote and maintain company standards of quality and branding in all marketing efforts. - Assist Account Directors in recommending effective distribution marketing channels.Conference and Event Support: - Prepare for conference events by creating specific deals, developing all necessary collateral, and managing the logistical process for the event, including setup and execution.Financial and Administrative Tasks: - Conduct weekly billing reviews to ensure clients are billed accurately for their advertising bookings. - Process credits, debts, and account transfers as necessary.