Roy Aouad Email & Phone Number

Dubai, Ae

Dubai

• Defining plans with the owner for the upcoming tasks• Hosting product demonstrations and promoting features to clients• Communicating and analyzing requirements with the CEO and managers in Beirut• Directing full development lifecycle, including concept design, feature definitions and production support• Monitoring resource allocation, budget development and personnel recruitment for multiple product development projects• Leading multiple teams of developers (based in Dubai and Beirut) in analysis and rebuild of software from conception through implementation• Following up the day to day development, and quality control of the Web based systems that are under development• Creating Functional and Technical analysis of new modules to be developed by the teams• Understanding the Clients requirements and the possibility of integrating them in the existing system• Assigning and coordinating work plans of tasks and projects • Creating documentation for the different modules and training the implementers on the new features• Inspecting completed installations and observing operations to ensure conformance and compliance to client specifications and demands• Managing trainings of staff regarding technical requirements

Dubai

• Lead Successful migration to Office 365 for the entire company group• Lead Successful Development and integration of the VAT in the inhouse built ERP system• Lead the development team to refine and stabilize the inhouse built ERP system• Performed detailed assessments of risks to determine constraints and developing mitigation strategies• Guided the implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection• Worked closely with the board of directors to define the strategies that affect the direction of operations• Audited company documentation vs ISO requirements and followed documentation updates closely• Created and implemented new business analytics and reporting tool across 18 sites• Assisted company executives in decision-making process by compiling daily reports to suggest corrective action• Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget• Analyzed network security and current infrastructure to assess areas in need of improvement and implanted the required solutions• Controlled the department’s daily operations, analyzed the workflows and established the priorities and deadline• Evaluated the organization’s technologies and recommend improvements, such as hardware and software upgrades

Beirut District, Lebanon

• Communicated with staff or clients to understand the specific system requirements• Documented design specifications, installation instructions and other system related information• Verified stability, portability, security and scalability of system architecture• Collaborated with software engineers to select appropriate design solutions and ensure the compatibility of system components• Evaluated current or emerging technologies to consider factors such as cost, portability, compatibility and usability• Provided technical guidance and support for the development and troubleshooting of systems• Identified system data, hardware and software component required to meet user needs• Provided guidelines for implementing the systems to customers or installation teams• Monitored system operation to detect potential problems• Directed the analysis, development and operations of the systems• Developed and approve project plans and schedules• Developed standard systems to be the base of all development• Researched, tested and verified proper functioning of software patches and fixes• Communicated project information through presentations, technical reports and white papers

Beirut, Lebanon

- Developed a third party module using asp.net and Microsoft SQL database/ - Developed part of a small CRM module storing necessary information for third parties and retrieving them for several queries.

Beirut, Lebanon

- Developed an exam application allowing the clients of Software Design to register online, pass the exam and get the result. It is an online application based on SQL server and .net technology. - Created an engine allowing shifting a form from editing mode to query mode on any of its existing fields