Invoice Executive
Current
Jul 2024 - Present
AeroLeads people directory · profile
Roy Thomas Email & Phone Number
Technology Specialist | Application Support Engineer | SOC Analyst
at
Conferma
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Technology Specialist | Application Support Engineer | SOC Analyst
Location
Stoke-On-Trent, England, United Kingdom
Company size
Who is Roy Thomas? Overview
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Quick answer
Roy Thomas is listed as Technology Specialist | Application Support Engineer | SOC Analyst at Conferma, a company with 68 employees, based in Stoke-On-Trent, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Roy Thomas.
Roy Thomas previously worked as Invoice Executive at Conferma and Software Developer at Hc24 Inc. Roy Thomas holds Master'S Degree, Cyber/Computer Forensics And Counterterrorism, 2:1 from Staffordshire University.
Company email context
Email format at Conferma
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Conferma
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Profile bio
About Roy Thomas
Experienced IT professional with a decade of diverse experience, including application support, SQL, ITIL, and security analysis. Proven record of accomplishment in root cause analysis, quality assurance, and project management for international clients. Strong communicator with a passion for process improvement. Seeking to apply expertise in an industry prioritizing customer integrity and robust security practices.My previous tenure at Infosys allowed me to fine-tune my expertise in Support Specialist, where attention to detail was paramount for delivering exceptional product support and project management. Our commitment to service level agreements and transparent communication with clients underscores my dedication to operational excellence and fostering enduring client relationships.
Current workplace
Roy Thomas's current company
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Conferma
8 roles
Roy Thomas work experience
A career timeline built from the work history available for this profile.
Software Developer
Current
Feb 2023 - Present
Senior Application Support Specialist
Teqbitez Ltd
Handling overall product support and project management of the organisation.Performed manual testing and shared the test cases with the development team.Biweekly status call with development team and maintaining the tracker for the deliverables in spreadsheets.Weekly and Monthly status update with the client on the development life cycle to make sure the.
Feb 2022 - Feb 2023
Technology Support Specialist
- Roles and Responsibilities:
- Execute transactions as per prescribed Service Level Agreements to meet targets.
- Supervise the work done by technology support executives.
- Provide technical support to clients with Information Technology Service Management application tools.
- Conduct QC/QA programs as part of the quality plan in order to ensure adherence to process steps
- Conducted knowledge sharing sessions for the end-users to overcome commonly found technical errors.
Aug 2013 - Jan 2022
Life Skill Trainer
An NGO for skill up unemployed youths in the society. To navigate them to their desired profession and managing work pressure as well as their daily life activities.
Feb 2013 - Jul 2013
Software Engineer
Talent Info-Tech
- Work alongside Project Manager and Developers during software release.
- Remote software assistance by taking control of the system.
- Investigate and prioritize requests for support raised by business users.
- Provide technical and application support to the 24x7 operation on production environment.
- Windows and Web-based Application support using C#.NET.
- Monitoring the database performance.
Nov 2011 - Dec 2012
Jan 2011 - Apr 2011
Network Engineer
Micro Chip
- 24/7 Customer support, Windows Server 2003.
- Troubleshoot system by taking control of the system.
- Preparing various reports for observations to meet the committed SLA.
- Monitoring the database performance.
- Configuring system as per the client request.
Mar 2008 - Aug 2009
Team & coworkers
Colleagues at Conferma
Other employees you can reach at conferma.com. View company contacts for 68 employees →
SW
Sian Webster Dipm
Colleague at Conferma
United Kingdom, United Kingdom
View →
GW
Georgia Williams
Colleague at Conferma
Manchester, England, United Kingdom, United Kingdom
View →
SR
Shilpa Rashinkar
Colleague at Conferma
Manchester, England, United Kingdom, United Kingdom
View →
AM
Aanyii Mtz
Colleague at Conferma
Dominican Republic, Dominican Republic
View →
JB
Jackie Borodajko
Colleague at Conferma
Stockport, England, United Kingdom, United Kingdom
View →
CW
Chris Wooder
Colleague at Conferma
United Kingdom, United Kingdom
View →
TF
Tony Friar
Colleague at Conferma
Liverpool, England, United Kingdom, United Kingdom
View →
AC
Anthony Cheetham
Colleague at Conferma
Stockport, England, United Kingdom, United Kingdom
View →
JH
Jeff Hutchison
Colleague at Conferma
Sydney, New South Wales, Australia, Australia
View →
AR
Alec Robertson
Colleague at Conferma
Manchester, England, United Kingdom, United Kingdom
View →
Sian Webster Dipm
Colleague at Conferma
United Kingdom, United Kingdom
View →
GW
Georgia Williams
Colleague at Conferma
Manchester, England, United Kingdom, United Kingdom
View →
SR
Shilpa Rashinkar
Colleague at Conferma
Manchester, England, United Kingdom, United Kingdom
View →
AM
Aanyii Mtz
Colleague at Conferma
Dominican Republic, Dominican Republic
View →
JB
Jackie Borodajko
Colleague at Conferma
Stockport, England, United Kingdom, United Kingdom
View →
CW
Chris Wooder
Colleague at Conferma
United Kingdom, United Kingdom
View →
TF
Tony Friar
Colleague at Conferma
Liverpool, England, United Kingdom, United Kingdom
View →
AC
Anthony Cheetham
Colleague at Conferma
Stockport, England, United Kingdom, United Kingdom
View →
JH
Jeff Hutchison
Colleague at Conferma
Sydney, New South Wales, Australia, Australia
View →
AR
Alec Robertson
Colleague at Conferma
Manchester, England, United Kingdom, United Kingdom
View →
6 education records
Roy Thomas education
Master'S Degree, Cyber/Computer Forensics And Counterterrorism, 2:1
Master Of Science (M.Sc.), Computer Science, 80.8%
Msu Tirunelveli
Certification, Advanced Networking & Hardware Concepts, B
Hcl K2 Academy
Certification, Asp.Net With C# Programming, Distinction
Aptech
Bachelor Of Science (B.Sc.), Computer Science
M.S University
Associate Of Science (As), Mathematics
Leo Xiii H.S.S
FAQ
Frequently asked questions about Roy Thomas
Quick answers generated from the profile data available on this page.
What company does Roy Thomas work for?
Roy Thomas works for Conferma.
What is Roy Thomas's role at Conferma?
Roy Thomas is listed as Technology Specialist | Application Support Engineer | SOC Analyst at Conferma.
Where is Roy Thomas based?
Roy Thomas is based in Stoke-On-Trent, England, United Kingdom while working with Conferma.
What companies has Roy Thomas worked for?
Roy Thomas has worked for Conferma, Hc24 Inc, Teqbitez Ltd, Infosys, and Don Bosco Tech Society.
Who are Roy Thomas's colleagues at Conferma?
Roy Thomas's colleagues at Conferma include Sian Webster Dipm, Georgia Williams, Shilpa Rashinkar, Aanyii Mtz, and Jackie Borodajko.
How can I contact Roy Thomas?
You can use AeroLeads to view verified contact signals for Roy Thomas at Conferma, including work email, phone, and LinkedIn data when available.
What schools did Roy Thomas attend?
Roy Thomas holds Master'S Degree, Cyber/Computer Forensics And Counterterrorism, 2:1 from Staffordshire University.
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