Responsible for greeting and seating guests, taking accurate food and beverage orders, and delivering orders promptly. Ensures a positive dining experience by providing attentive service, managing multiple tables, and addressing any guests concerns. Skilled in upselling menu items maintain cleanness of the dining area and collaborating with kitchen and service staff to ensure smooth operation. Handles cash and credit transactions, assists in setting up and closing the restaurant as needed.

Provided exceptional service by taking orders, delivering food, and ensuring customer satisfaction. Maintained a clean and organized dining area, handled transaction and assisted in daily restaurant operations

Joined as a trainee and got promoted to F&B Captain successfully.Led and supervised the service team to ensure efficient and high-quality dining experiences. Coordinated with kitchen staff for timely order delivery, managed table assignments and handle guest’s inquiries and complains. Train and mentored the new staff conducted pre-shift briefings and ensured adherence to service standards. Assist inventory management, menu planning, and maintaining cleanliness and organization in the dining area.

Joined a trainee and got promoted as a Steward within 1 year.