Sep 2024 - Present
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Md Forhad Email & Phone Number
Area Service Manager @ Royal Enfield - Helping people to develop their After Sales Business
at
Royal Enfield Bangladesh
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Area Service Manager @ Royal Enfield - Helping people to develop their After Sales Business
Location
Bangladesh, Bangladesh, Bangladesh
Who is Md Forhad? Overview
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Quick answer
Md Forhad is listed as Area Service Manager @ Royal Enfield - Helping people to develop their After Sales Business at Royal Enfield Bangladesh, based in Bangladesh, Bangladesh, Bangladesh. AeroLeads shows a matched LinkedIn profile for Md Forhad.
Md Forhad previously worked as Area Service Manager at Royal Enfield Bangladesh and Service Engineer at Yamaha Motorcycles Bangladesh - Aci Motors Ltd..
Company email context
Email format at Royal Enfield Bangladesh
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Royal Enfield Bangladesh
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Profile bio
About Md Forhad
Having a various experience in Two Wheeler Business & Customer Oriented Departments with proven track records. Expertise in after sales business, dealership management, field operations and customers satisfaction, currently serving as Area Service Manager at Royal Enfield Bangladesh - Ifad Motors Ltd. Previously held position as a Service Engineer at Yamaha Motorcycle Bangladesh - ACI Motors Ltd, where responsibilities spanned across operations development , people development, p&l management, inventory management, quality assurance, community development and spare parts & lubricants (engine oil) retail. Additionally, has significant experience in volunteering service from roles at Bangladesh Scouts. Aiming to use my proven expertise & achieved skills on ground to gain maximum benefits for the betterment of the employment & organization. Ambitious to develop myself along with the team by continuation of learning in various platform both academically & professionally in order to keep my competency level. Integrity, Multi-tasking, Sharp Communication, Critical Thinking, Fast Learning & Efficient Working is the key method of my Professional Growth which I will continue onward.
Current workplace
Md Forhad's current company
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3 roles
Md Forhad work experience
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Service Engineer
- Responsible for new dealership setup, renovation & expansion and recruited manpower for dealership (sales & service both).
- Responsible for dealership p&l management and dealer performance evaluation (monthly, quarterly & yearly).
- Monitored dealer F2F & P2P service ratio, service capacity utilization, customer follow-up, customer satisfaction index, per job card retail, parts cover ratio & field service operation.
- Monitored Spare Parts Business include lubricants, helmets & accessories at dealer & local network.
- Analysed & measured the warranty failure ratio, product quality, and create MI report.
- Organized various training for dealer sales & service staff for develop dealer operations.
Jan 2024 - Aug 2024
Jr. Service Engineer
- Monitored dealers, authorized service centre, local mechanics & spare parts shop operations to ensure optimum customer service.
- To maintain communication & relations with local technicians, spare parts shop, dealers and other agents to know the market situation and competitors activities.
- Responsible for create MI report for product quality and warranty claims.
- Provided advice and technical assistance to overcome major failure in the market and ensure maximum productivity.
- Responsible for maintained communication & relations with local technicians, spare parts shop, dealers and other agents to know the market situation and competitors' activities.
- Received and review feedback from customers and follow up to ensure customers satisfaction.
Aug 2022 - Dec 2023
FAQ
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What company does Md Forhad work for?
Md Forhad works for Royal Enfield Bangladesh.
What is Md Forhad's role at Royal Enfield Bangladesh?
Md Forhad is listed as Area Service Manager @ Royal Enfield - Helping people to develop their After Sales Business at Royal Enfield Bangladesh.
Where is Md Forhad based?
Md Forhad is based in Bangladesh, Bangladesh, Bangladesh while working with Royal Enfield Bangladesh.
What companies has Md Forhad worked for?
Md Forhad has worked for Royal Enfield Bangladesh and Yamaha Motorcycles Bangladesh - Aci Motors Ltd..
How can I contact Md Forhad?
You can use AeroLeads to view verified contact signals for Md Forhad at Royal Enfield Bangladesh, including work email, phone, and LinkedIn data when available.
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