Roy Hill Email and Phone Number

We focus on being the best in delivering services, improving the lives and businesses we connect with and serving others the way we want to be served. Matt 7:12

I am responsible for three out of seven business units for the company. These service platforms are Custodial, Landscape and Professional Services. Custodial services take care of needs regarding routine and daily janitorial and cleaning services, porter services, floor care, carpet cleaning, window cleaning, construction cleaning, etc.Landscape services take care of needs regarding routine maintenance, irrigation repairs, water management solutions, weed abatement, color bed installations, renovations, tree care, etc.Professional services take care of needs regarding building and property due diligence inspections and reporting, construction management, project management, engineering, drafting, etc.Beyond the service responsibilities, I work mostly on the business versus in the business. I'm responsible for the outcome and success of the companies strategic plan. I'm a culture champion who must create and maintain the culture here at IMS. I currently oversee the inTouch program which was developed to teach and inspire business leaders within the communities we serve. I'm responsible for a current fleet of roughly 50 vehicles. Safety and marketing are also a responsibility of mine.My primary function as a Servant Leader is to build and empower amazing teams. Much of my success can be attributed to this fact alone. I couldn't do what I do without having the best team on the right seats of the bus. I have 5 direct reports also know as Rock Stars. Between us, we are responsible for roughly 150 outstanding team members who contribute to both the individual and team success we have experienced through the years.I truly love what I do, who I work with and the everyday challenges I face as a leader at IMS. I don't HAVE to go to work - I GET to go to work. I'm a blessed individual.

I was a General Maintenance Technician responsible for services ranging from electrical, plumbing, carpentry, furniture repair, painting, pressure washing, tile repair, etc. Working with a large property management firm I had a wide range of locations, buildings and tenants to serve. During my service with Prentiss Properties I developed a passion for serving others which has helped me develop into the servant leader I am today. Working as a Maintenance Technician was fun and exciting. There was always something different to service the next day – always another tenant/ customer to please. One day I could be replacing a ballast that was making a lamp blink; driving the tenant crazy. On another day I would be repairing a faucet that just wouldn’t stop dripping. To me, the constant change in ways to serve and create raving fans was awesome. I’m grateful for the experiences I’ve had and learned from working with Prentiss Properties.

In this position I spent most of my time picking up garbage around the buildings I served. Still in high school, I was only able to work part time on the week days and full schedules on the weekends. I can remember my friends at the time making fun of what I did since what I did wasn’t the cleanest job or the easiest. The funny thing was, no matter what they said about the position I was performing – I was always the one with a little extra pocket change and a car which I had the ability to pay insurance on. This was a great experience for me. Picking up trash around buildings, washing windows, cleaning monument signs and removing cobwebs from around the buildings taught me to have an eye for detail. It was also nice to interact with customers walking in and out of the buildings which at times afforded me the opportunity to serve by holding a door open or helping someone carry a box they were struggling with. This was all great stuff that laid the foundation for great character and work ethic. I also believe it’s one reason I’m successful in serving others today and one reason I’m great at leading and teaching the up and coming superstars working for me today. If I could go back and change any of it – I wouldn’t.