Roy Houser Email & Phone Number

At Blue Cross and Blue Shield of Kansas, my leadership in Individual Sales has been pivotal in driving growth and streamlining operations. With expertise in Medicare, Medicare Part D, and Medicare Advantage, my focus is on delivering innovative solutions to enhance customer experience and operational efficiency. Leveraging my Lean for Leaders certification, I've effectively implemented process improvements that have significantly benefited our organization.Previously, as an Operations Manager at Target, I honed skills that have proven essential in my current role—particularly in quantitative and qualitative analysis, identifying process gaps, and risk mitigation. Our team excelled in revitalizing underperforming areas and capturing growth opportunities, thanks to a collaborative management style and strategic foresight. My dedication to operational excellence and strategic initiative implementation continuously contributes to the sustained success of Blue Cross and Blue Shield of Kansas.

Listed skills include Finance, Management, Training, Accounting, and 18 others.