My career has involved managing and collecting Local Authority Revenues and Housing Debts since 1974 until I joined a major Debt Collection Agency as their Housing specialist in 2006. I left there in December 2009 to start my own Company, RIConsultancy before changing that to Roy Ibbotson Training in January 2020.In 2002 I joined Kirklees Neighbourhood Housing to head the Rent Arrears Recovery Unit and the team reduced the current arrears from £4.2m to £1.78m over the next 4 years. KNH were awarded 3 stars as an excellent ALMO by the Housing Inspectors during that time.I now deliver training in best practice in Housing Income, and Sundry Income for both Local Authorities and Housing Associations. I also deliver negotiation training to Council Tax and Housing staff using Phonecoach equipment. In addition I have developed a training course for Credit Union staff linked to consultancy advising them how to improve their collection performance. I also carry out consultancy work in those fields, conducting reviews of current practices and making recommendations on how performance can be improved.Without doubt the major part of my time is now spent delivering Phonecoach training to Housing, Revenues and Credit Union staff . I have now delivered well over 1,300 courses and it remains very popular and effective helping them to reduce arrears and boost income collection. In addition I also deliver Customer Care training using the Phonecoach equipment.
Roy Ibbotson Training
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DirectorRoy Ibbotson Training Jan 2020 - PresentHolmfirthWith effect from 1st February 2020 Landlord Information Network has ceased to trade. I now deliver the same high quality, very competitively priced training through my own company Roy Ibbotson Training. I still work with the same training partners so no change for clients although we have taken the opportunity to update and rewrite the courses including the immensely popular bespoke Phonecoach negotiation course for Housing providers, Revenues staff and Credit unions.Please check out the website www.royibbotsontraining.co.uk to see what I can offer.
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Lead Associate & Trainer ( Self Employed )Landlord Information Network Limited Aug 2012 - 2020 -
Consultant / TrainerRiconsultancy Dec 2010 - 2020
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Business Development ExecutiveLeading Debt Collection Agency Aug 2006 - Nov 2010My role involved signing up new clients and delivering training and consultancy to Housing and Revenues clients.
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Principal Housing Manager ( Income )Kirklees Neighbourhood Housing Limited May 2002 - Jul 2006Huddersfield
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Principal Revenue OfficerKirklees Metropolitan Council Apr 1989 - May 2002Huddersfield
Roy Ibbotson Skills
Roy Ibbotson Education Details
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Aireville Secondary Modern
Frequently Asked Questions about Roy Ibbotson
What company does Roy Ibbotson work for?
Roy Ibbotson works for Roy Ibbotson Training
What is Roy Ibbotson's role at the current company?
Roy Ibbotson's current role is Director at Roy Ibbotson Training.
What schools did Roy Ibbotson attend?
Roy Ibbotson attended Aireville Secondary Modern.
What skills is Roy Ibbotson known for?
Roy Ibbotson has skills like Customer Service, Management, Leadership.
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