Roy Joseph Email and Phone Number

With over 19 years of experience in the finance service industry, I am a senior manager at Genpact Business Services India, where I lead a team of 55 professionals in managing accounts payable and accounts receivable billing processes for various clients. My core competencies include Accounts Payable, Accounts Recievable, Intercompany operations ,PTP& OTC process migration and transition, process reengineering, resource utilization, and client relationship management. I have successfully led and executed multiple projects in digital process transformation and RPA, improving process efficiency, accuracy, and compliance. One of my notable achievements in my current role is managing the monthly client billing activity, which involves reconciling vendor statements, preparing and recording payments, and ensuring SOX compliance. I have also improved process standardization, reduced declined invoices, and recruited and trained team members. I am recognized by the organization for driving improvements in recordkeeping controls, reversing a history of missed payment deadlines, lost invoices, and lack of proper authorization for expenditures. I am passionate about delivering high-quality service to my clients and stakeholders, and I possess excellent interpersonal skills, attention to detail, and organizational skills. I have also traveled to the US and EU countries to effectively lead transitions and transformations of many finance projects. I have 15 years of hands-on experience in SAP ERP, and I am proficient in customer relationship management, analytical skills, and people management.