Roy Kavanagh Email & Phone Number

Dublin, County Dublin, Ireland

Ireland

Dublin, Leinster, Ireland

Dublin, Leinster, Ireland

Commercial Sales Representitive Building on the existing customer base and establishing and widening Key account numbers, I proactively and aggressively uncover new potential SME customers, identifying opportunities within the existing customer base for up selling the company’s products and services.Receiving and targeting qualified sales leads, I work on overcoming objections, negotiating prices, providing sound advice and clearly explaining the terms and conditions of the… Show more Commercial Sales Representitive Building on the existing customer base and establishing and widening Key account numbers, I proactively and aggressively uncover new potential SME customers, identifying opportunities within the existing customer base for up selling the company’s products and services.Receiving and targeting qualified sales leads, I work on overcoming objections, negotiating prices, providing sound advice and clearly explaining the terms and conditions of the contracts.In this customer-facing sales role, I am directly responsible for dealing with all customer queries and complaints, ensuring all processes and technologies are clearly explained to employees. I’ve had the opportunity to explore all areas of sales and business development, learning a wide variety of mechanisms and tools in order to build brand profile and company synergy in line with company goals.I prepare for, and execute best-in-class customer face-to-face meetings, follow the Funnel Management Process to closely manage the Sales Funnel and ensure that every opportunity is continuously rated and progressed through the CRM system, from initial lead to qualified opportunity and eventually to customer contract.Additionally, I efficiently and effectively use IT systems (CRM) and ensure detailed information is logged for each contact interaction. Show less

Kildare, Leinster, Ireland

B2B Sales Representative As a B2B Sales Representative, I was a core part of the No.1 Team in the country, selling business-to-business for the Bord Gas energy Account.As a senior member of the team, I regularly interacted with the Management and the sales team, offering innovative ideas and strategies that are likely to improve sales and customer interaction.My daily tasks included; Journey planning, appointment setting, target setting, time management, while also delivering on… Show more B2B Sales Representative As a B2B Sales Representative, I was a core part of the No.1 Team in the country, selling business-to-business for the Bord Gas energy Account.As a senior member of the team, I regularly interacted with the Management and the sales team, offering innovative ideas and strategies that are likely to improve sales and customer interaction.My daily tasks included; Journey planning, appointment setting, target setting, time management, while also delivering on said targets.I was directly responsible for dealing with customer queries and complaints, maintaining a high level of customer service and ensuring all customers were happy with the service and product. Please Note: From Jul 2015 – Feb 2016, I worked as a Field Sales Representative Bord Gais Energy (Residential)Sales Sense, selling door-to-door for the Bord Gas energy Account and constantly in top ten sellers in country out of 52 reps. Show less

Portlaoise Co.Laois

4*Portlaoise Heritage Hotel, Jessop Street Portlaoise Deputy General Manager As the Deputy General Manager, I assisted the General Manager in the running of all aspects of the hotel, setting & maintaining standards while all the time being in control of costs and customer service.Catering for approximately 45 weddings per year, catering from 2-800pax, 6 bars, 2 restaurants & coffee dock, I was also involved in day to day P&L and annual Budget (annual turnover approx… Show more 4*Portlaoise Heritage Hotel, Jessop Street Portlaoise Deputy General Manager As the Deputy General Manager, I assisted the General Manager in the running of all aspects of the hotel, setting & maintaining standards while all the time being in control of costs and customer service.Catering for approximately 45 weddings per year, catering from 2-800pax, 6 bars, 2 restaurants & coffee dock, I was also involved in day to day P&L and annual Budget (annual turnover approx. €4.8m, approx).When it comes to recruitment and staffing, I interviewed and assisted in the recruitment of kitchen, bar and waiting staff for the Hotel.As part of Dalata Hotel Group I have been called on to help Manage the Rose of Tralee International Festival, catering for up to 6000pax in the festival domeI have also been part of the management team on numerous occasions for very large functions like Donegal GAA dinner dance 1800pax, and EY entrepreneur of the year2014 in City West Hotel.I also ensured the successful daily operations of the Hotel including: Front-of-Office, Recruitment, Stock-Taking, Product Buying and a whole array of administration, organisation and cash issues. Working in this senior role further enhanced my insight and outlook through the Hotel industry and further developed my business acumen and commercial awareness. Show less

Ballon Co.Carlow

Deputy General Manager Ballykealey Manor Hotel, Ballon, Co. Carlow Assisting the General Manager in the running of all aspects of the hotel, setting & maintaining standards while all the time being in control of costs, customer service, annual turnover approx. €1.5m, 65 weddings per year, catering for 100-300pax, purely a wedding destination.

Kilkenny City

Senior Operations ManagerResponsible for the busy all-round day to day operations of this 4 star city centre hotel, maintaining & setting standards while controlling costs at all times.

Kilkenny City

Conference & Banqueting ManagerResponsible for the running of one of the largest & Busiest C&B departments in the South East of Ireland, annual turnover approx. €8.5m, 110 + weddings per year, 4 bars, 3 banquet suites, 1 restaurant, catering for 2-1000 covers.

Certificate In Business Studies & Hotel & Catering Management, Hotel/Motel Administration/Management

Education record

Fetac level 6 - Managing People and Teams