Chief Of Operations
CurrentGeneral Manager of Comfort Suites Woodstock,Georgia.Training of Staff,Sales & marketing set up, -Overseeing the operations function of the hotels -Actively participates in the strategic planning and ongoing renovations of the hotel,including revenue forecasting,ensuring the delivery of our environment commitments, overseeing the health, safety and security of our guests and Staff.-Certified Hotel Operator C.H.O.-Certified HOST -Certified Revenue Manager from Choice Hotels international.--Handling and managing major renovations in the hotel.and negotiating best deal for hotel supply / FF&E Up keeping Hotel Operations running smothly especially in Rooms Division, Revenue Management, Food & Beverage,Sales & Marketing, Cost Management, Purchasing Management, and work experience of Florida ,Georgia and Texas.-Overseeing the operations function of the hotels -including revenue forecasting,ensuring the delivery of our environment commitments, overseeing the health, safety and security of our guests and Staff.-Responsible for Front Desk, Reservations, and Guest relations, -Directed and administered all Front Office Operations. -Responsible to ensure profitability, control costs and quality standards and to ensure total guest satisfaction.-Assisted and supervised front desk with daily duties. -Assisted GSA in meeting and exceeding guest expectations at arrival and departure, confirming all standards and procedures are followed properly. -Handled guest complaints, reacted quickly, log and notifying proper areas to service guests. -Worked closely with housekeeping and daily room status.Check us out: www.comfortsuiteswoodstock.net