Roy M. Email & Phone Number

Frankfurt Am Main Area, Germany

E-RAN Self-Organizing Network Platform consists of 3 elements: (1) Radio Nodes: Small Cells 3G HNB (femto) LTE eNB over Ethernet LAN. (2) Services Node: Small Cell Controller. (3) SpiderNet: Remote Management System. SpiderCloud LAN (using VLANs) Certificate based authentication between SN/RN and SN/SeGW.Technical Support for Network Integration of 3G/4G Dual Mode SON Service Nodes for Home NodeB Access Gateway. INC’s / GenBand SeGW / Cisco 7604 LBR’s. Management Tools: NetCool-TeMIP v3.BMC Remedy. Business Continuity Management.

Lucerne Area, Switzerland

Radio Access Transport Swaps Team for 2G / 3G / 4G RBS3000-6000 NodeB and LTE Upgrades.Network Integration and Node Upgrades, configuration and SW upgrading.BSC configurations utilising WINFOIL configuration tool and Configuring PE Cisco 7604 Routers for integration to the Core NE’s and RNC’s. Utilising RBS-EM, RAN Tools-DB, MONICA-DB including SUN Solaris OSS and Citrix Application tools.

Munich Area, Germany

Systems Engineer for: Telefonica 02. Munich, Germany.IP Network Consultant: Access & Aggregation Backbone Transport Design Team.Converged Fixed to Mobile Network Core Design for 02 FEMTO Project with ALU BSR Femto-Cellin the Telefonica 02 Network. Establish the POC in the Network Test Labs envioroment for testing of Huawei and NSN RNC interfaces. Develop Access Transport LLD and core MPLS network configuration (Cisco 7604 Access Routers – Cisco 3750 switch) for the delivery of the project for workflow integration post implementation and testing. ALU BSR Femto-Cell Access Gateway for IuPS and IuCS to Core Network RNC’s (Huawei/NSN) MGW and MSS nodes. IuCS signalling for the Voice Gateway and IuPS for Packet Gateway. BSR FGW ALU SR7750, Bricks Firewall and AAA Server.

Reading, United Kingdom.

Converged Fixed line to mobile FEMTO System Engineer O&M on Alcatel Femto Cell BSR Project Vodafone Network. Team Lead 4 Shift Engineers @ Ericsson. Delivery of project for workflow integration, procedures and processes and femto BSG/BVG’s. Gateway for PS/ CS Core Network nodes.System comprises of Base station router, BSR Signaling Gateway, IPSec Router Gateway, BSR Voice Gateway, BSR Packet Gateway & SGSNs.24/7 O&M of the ALU VSS Network. Bricks Firewalls, ALu’s AAA Server, HNM. Act as SPOC for Operations Centre Act as liaison Front Office and 2nd Line Support. Post Incident Reviews. Business Continuity Management in the event of critical issues. Investigating faults on transmission SDH (Huawei)MSCs etc. Management Tools: TeMIP v3 platform. Fault diagnostics. Clarify (fault management).

Dusseldorf, Germany.

RAN GSM /UTRAN Roaming/Signalling - Team Lead 5 Engineers.VRS Global Roaming/Signalling Platform Technical Consultant. Managing parallel projects for VAS. Centralize roaming parties on STP-HUB as per GSMA recommendations. The HUB HW platform: AXE810, APG40, APZ21250/53 R13.2 IP Core and GSM Signalling Connectivity. M2PA/SCTP over IPBB-MPLS Core. MTP-direct routing, SCCP-TT, M3UA/SCTP/IP. IR21 and IREG Testing. E2E Fault & Incident Management using Trace tools on HLR/VLR/SGSN for analysis. Network Management Tools: IMA Tektronix SCCP traffic tool. WOW-VINE Portal for ticketing, BMC- Remedy Incident and Fault Management.

Vodafone D2 Nmc. Dusseldorf, Germany.

Senior Operations Engineer for: Vodafone Project @ D2 NMC. Dusseldorf, Germany.Vodafone-D2 LTE Core Network Integration. Team Lead 7 Engineers. Huawei RAN LTE4G networks. Managing parallel projects with Project Managers and Regional OMC’s. SPOC for LTE Project workflow integration. Identify procedures, Implement processes for OMC Regional Centres. OAM for LTE4G eNB’s including Software upgrades. Site integration test and acceptance of EnodeB LTE4G BST. Provide Radio and Transport parameters for config/Optimization.Network Integration for the Evolved Packet Core. Traces Logs on S1, SCTP & Uu interfaces for analysis/debugging issues. Incident Management for KPI/SLA. Network Management Tools: M2000 R11 platform. BMC Remedy (fault management).

Project Manage and Implementation of project work.Core Migration of the infrastructure backbone including Juniper/Fortigate Firewalls. Foundry Network FastIron Core Switches, FES/FESX Edge L2 Switches and HP Core Switches, across 3 Campus buildings with app. 2000+ user/customers. Implementing WLAN with LDAP/IDM access covering all Campus buildings. Supervision of 3rd party suppliers and Network Service providers.

Project Manage, Design and Implementation of VoIPT/ CCM with 7911G, 7906G Handsets on Network Infrastructure. IOS upgrade on Router and Calayst switch.

Project Manage.Network build, Implementation and migration of Data-Centre Network Core Infrastructure.Upgrade/support on Cisco 6509/4503 Core Catalyst switches LAN environment.VLAN configurations for the Unix and Windows server management teams.Network build Cisco 2950 Catalyst switches for server management support.Customer support for customers and external consultant.Supervision of Infrastructure suppliers and third party engineers for backbone infrastructure, cable management and implementation.Logical and Physical MACD implementation in the network environment.Network Management tools: CiscoWorks (WAN/LAN).Remedy for Fault management, Change management (CRQ's) and CMDB. Citrix for Web Applications Access. Reflections and Putty configurations interface.Network documentations Microsoft .xls, PowerPoint and Viso.

Infrastructure roll-out, commissioning of Projects in a LAN & WAN/MPLS environment.Writing (scripts) router configuration, main focus on Network Build in over 300 A&L Branches and 3 Corporate Sites and Call Centres. Implementation and transitioning to BT MPLS-VOIP platform. Logical and Physical MACD and implementation in the network environment.Deployment of CE 3750-Cisco Routers, 24/48 port Catalyst Cisco switches.7940 IP phones at customer sites for Cisco Call Manager integration.Network Build process for 3750/2600 Cisco routers/ switches. Config files and IOS Image. ADSL Implementation/Migration to BT IP Clear MPLS Core Network.Perform UAT for Handover during rollout and documentation for customer handover. IPCC-Testing, VERINT Agent Build. ICM Scripting, Web Admin Supervisor Agent Re-skilling.Decommissioning and re-installation for site relocation and migration purposes.Field Service Call-Out for Branch Network Upgrades.

Perform analysis; provide technical support with strict timescales during network upgrade/integration within SIGTRAN/MPLS environment.ADMINISTRATES AND CONFIGURES ADSL ACCESS EQUIPMENT IN THE INFRASTRUCTURE OF CLIENT'S NETWORK (POST COMMISSIONING)Alcatel DSLAM and CE & PE router 7750 DLE (admin and config) on network build.DOCUMENT CUSTOMER REQUIREMENTS, SUPPORT THE NETWORK DESIGNS TEAM AND PLAN FOR CHANGE CONTROL AND CHANGE MANAGEMENT. Class of Service, Quality of Service and traffic marking (DSCP) on customer routers to meet service level agreement (SLA).Allocate corrective maintenance activities within MPLS and VPLS infrastructure.Network service restoration, test, Log (Remedy) within Down-Time for the Planned Works.Provisioning 3rd Level Support engineers out of hours with BT/NMC/NOC for changes and service restoration. Define service restoration plan within MPLS/VPLS infrastructure.Implement network service restoration, test and log changes (Remedy) involving call conferencing, liaised with clients when required through appropriate 3rd parties (PTT & Vendors).Knowledge of BRAS (RedBack) and RADIUS operation and servers.

Network Model Manager Core Transmission.

Network Integration Labs, Ipswich. Transmission Model Manager. Operational Management of DCN-Core Transmission Infrastructure model.TWP Project planning, presentation of network including analysis and budget costs/review for new products, network upgrades and new services.Network Management soft tools Castle Rock SNMP LAN Manager and CiscoWorks2000. Operational support of CCRN Infrastructure models. Resolving technical support issues, integrating test designs for OSS of DCN infrastructure models. Low Level Network Designing work and Planning, in the Production Teams within BT, for upgrades to be implemented on the network.Produce Visio technical diagrams, network designs and .PPt presentation with third parties (PTT and Vendors) to facilitate site deployment within agreed time scale and budget.Project meetings and presentations with Customers and other vendors for PW's on the DCN model. Supervise 3rd party vendors in the Test environment. Decommissioning and re-installation for Labs testing purposes. Logical and Physical configurations and designs implementation..Knowledge of RADIUS.

Analysis of National/International Billing, analysis for the ISP-Mobile network.Project planning and presentations of network analysis including cost analysis for network upgrades including products and new services.NOC management using HP Open View for network analysis. Update and document network diagrams for the CMBD and for network upgrades.Team Lead engineers on site during network segmentation in France and Germany. DCN Project Management of all Cisco Routers Upgrades across the Europe-Wide POP sites. Provision of support, call conferencing 3rd line support 3rd parties (PTT & Vendors). 3rd Level Technical support to infrastructure.Infrastructure roll-out, commissioning/decommissioning of equipment for re-allocation migration. Knowledge of firewall operation, working knowledge of Nokia Checkpoint.Knowledge of RADIUS operation, and working knowledge of Servers. Monitoring for Service Level Agreement (SLA).Produce technical documentation, diagrams, liaising with third parties (PTT and Vendors.

Technical support of Voice Network- Realitis DX/Ericcson DX switches.Network Management and escalation to Core Network providers. Proactively monitor network service WAN links and NTL Centrex voice circuits.Logical and Physical MACD (Move, Add, Configure and Delete) designs and implementation in the network environment.Activation and monitoring of Class of Service, Quality of Service to meet service level agreement (SLA).BT Ignite, Network Ops Centre.VISA Global Network Consultant. Technical support and Network Management of VISA Global IP Data Network.Proactively monitoring of via HP Open View NNM.(Network Node Manager)Provisioning 3rd Level Support engineers during out of hours and with BT NOC for changes and service restoration. Proactively monitoring network node for utilisation analysis during faults management to meet service level agreement (SLA).Fault management ARS (Remedy) fault reporting software tool. Monitoring and network testing of IVR's and VRU's.

Analysis of National/International routing on the ISP-Mobile network.Project planning, presentations including cost analysis for products and upgrades including new services.Network management using HP Open View for analysis. Update and document network diagrams for CMBD and network upgrades.Team Lead engineers during network segmentation in France and Germany. DCN Project Management of Cisco Routers/Switches Upgrades across POP sites. Provisioning Local Area support, call conferencing and liaising with appropriate 3rd parties (PTT & Vendors).Provisioning Technical support to the infrastructure engineering teams.Roll-out commissioning/decommissioning of core-infrastructure equipment for site re-allocation and migration projects . Knowledge of firewall operation, working knowledge of Nokia Checkpoint and knowledge of RADIUS operational Servers.

WAN infrastructure support including circuits provisioning and commissioning.Network management using HP Open view Management tool.Install and configure Cisco Routers. Mitel SX2000 Switch Install moves/changes. Project work included: - Customer network deployment. Remote testing and troubleshooting installation issues.Resolution of faults escalated from NMC/NOC, Circuit implementation on HDDF. Site surveys/pre-install surveys/supervision of service providers.Logical and Physical MACD (Move, Add, Configure and Delete) of the Mitel SX Switches. BT Ignite, Network Ops Centre.VISA Global Network Consultant. Technical support/Management of VISA Global IP Data Network.Proactively monitoring with HP Open View NNM to assess network utilisation. Monitor and test network IVR's/VRU's.Provisioning 3rd Level Support engineers during out of hours and with BT NOC for changes and service restoration. Proactively monitoring network for utilisation analysis during faults management to meet service level agreement (SLA).Fault management ARS (Remedy) fault reporting software tool.

Installation of voice and data backbone. Installation of Multiplexers. Worked Offshore on North Sea Oil platforms RF network.

Network planning and implementation of new services.Logical and Physical MACD (Move, Add, Configure and Delete) implementation in the network environment of Mitel switches in the Southeast and Midlands Region in UK.Supervision, site surveys and budget costing for new services.Network Support/Installation ACD centre.New site installation of Network Backbone and structured Cabling.Site supervision of service providers during implementation of BACs, ACD call-centre project.Assistant Telecoms Manager. Logical and Physical MACD (Move, Add, Configure and Delete) of the Mitel SX2000 and Realitis DX Switches. DCN capacity planning with DASS and DPNSS links, supervision of service providers during equipment upgrades in South; Implementing ISDN links and Video-Conferencing.

Voice and Data Installation Support.Installation of 2- 8 MB, C-mux to DMS service provider, commission and test.Site evaluation and relocation of Network equipment and IPC dealer boards.Liaison and supervision of Mercury, BT for PSTN connection.Multiplexer's installs Cease and provisioning of new circuits supported by Network Operations Centre. Site surveys for network expansion.Voice and Data Installation Support

Education record

Engineering; Technical Science, Mechanical Engineering; Electronics; Maths, English