Blue Premium specializes in 3 main areas - * Claim management - full operational claim management services for the largest insurance companies in Israel * Road services in the automotive field for importers, business partners and insurance companies.* Public sector - Business process outsourcing for the various government ministries and municipal authorities

Blue Ltd specializes in 3 main areas - full operational claim management services for the largest insurance companies in Israel regarding pipeline damage, providing services in the automotive field for importers, business partners and insurance companies. as well as the field of state tenders and local authorities.My role includes:- Expanding business activity, building work plans for growth and efficiency- Management of 5 multi-channel service centers (including VIP and Digital centers) that provide service 24 hours 7 days a week.- Management of 5 managers and a staff of more than 200 internal employees and over 300 subcontractors.- Building innovative cross-organizational work processes with an emphasis on the customer experience and in the value chain

Logistics outsourcing services company- Managing logistical operations including five main business units- Leading new business growth opportunities

- Managed CalAuto sites, coordinating operations between clients and service centers- Managed purchasing processes including contract negotiation with suppliers- Executed service quality controls and managed sales KPIs- Improved profitability for P&L service centers, by managing employee productivity indicators and execution indicators controls- Managed claims for operating units

- Led professional and strategic initiatives across operations, service, purchase, inventory etc.- Increased employee productivity indicators, operational efficiency and quality control- Supply chain management, budget planning, and annual work plan development- Established business intelligence operations, core supply standards, and innovative projects ( Service app, connected car and more)

- Managed activities for car accessory department, including the in-car first Waze implementation, accident sensor and real-time support services, innovative multimedia systems, first Mobile Eye serial installation ,etc.- Launched new and innovative products, created promotional and technical content, managed sales training, and support services.

Development and registration of PCT patent # pct/il2006/000136 of an "Improved Queue Control System" in food courts and parking garages.