Work within a fast paced and quickly growing environment supporting multiple energy marketers and utilities nationwide. Company is the leading provider of EDI and billing services to these marketers and utilities. These services allow the marketers and utilities to exchange standard format business transactions and are capable of all processing necessary for Energy Marketers.Selected Achievements:• Responsible for National Fuel and Gas Utility in all aspects of business.• Responsible for system setup and testing for new marketers and utilities.• Level1 support for all customers.• Level1 technical and data support for operations.• Testing for new software releases and application changes.

Worked within a dynamic, fast paced environment supporting multiple sites worldwide. Liaised with users to analyze and design application enhancements. Analyzed pre-existing applications and retro-fit automated enhancements to the Corporate Wholesale and Export systems. Provide 24/7 production support for all mainframe based applications.Selected Achievements:• Designed, developed, and implemented system to automate ordering from foreign affiliates.• Authored step-by-step training materials in a user friendly approach.• Delivered improved order turnaround from days to hours and improved order fill rates.• Interfaced mainframe based export system with new WEB based Inventory Management system.• Complete responsibility for Export system processing and functionality.

Application Developer and Production SupportDesigned and developed new application software for mainframe and WINTEL platforms. Analyzed pre-existing applications and retro-fit many improvements and enhancements. Conducted support and maintenance through debugging and testing for the purpose of remediation. Authored process and procedure documentation in a user-friendly manner. Conducted training sessions for end users and upper management. Performed comparative analysis in conjunction with Senior Business Analyst.Selected Achievements:• Design and develop software to receive orders via EDI, modify them as needed online, and mass release them to the manufacturing system according to varied criteria.• Develop product returns system used to receive product and data from reclamation centers and coordinate the data and product through inspection and scanning ensuring that correct credits and inventory transactions are issued.• Develop a General Ledger data-mart used to house Journal Entry details.

Application development, enhancement, and supportEnhance online Merchant Maintenance software adding new functionality for full service processing (FSP), replacing VSAM master files with database files, upgrading programs to COBOL II.

Lead application team (4-6 developers) responsible for communications/polling of data between mainframe and each store system in 1000+ stores.Selected Achievements:- Develop polling strategy and requirements for new large superstores and implement new communication system (MLINK), designing and coding COBOL exits, and support it in production. - Enhance original polling system (ADCS) for smaller stores and support in production.- Design, develop, and implement new-store start-up software used to initiate ordering and establish stock.- Design, develop, and implement new automated Vendor Returns system used to return un-sold and dead stock inventory to publishers and wholesalers.