Roy Morrow Email & Phone Number

United States

*Responsible for overall execution and results in accordance with Standard Operating Procedure: Floor First Receiving- Unload, Scan, Sort and Fill. Replenishment, Cycle Counts, Price Changes*Responsible for overall execution and results: Planograms/Display Planner, Pricing, Ad Sets, Cycle Counts, Return to DC*Serves as the Leader on Duty as scheduled*Responsible to maintain current forklift certifications for all forklift drivers

Scott And Jennings, Louisiana

*Assist with daily store operations, including management of store costs to maximize profitability, and completion of all store manager duties.•Recruit and interview potential candidates, assessing potential strengths based on the store’s current and expected future needs.•Train, mentor, and coach new hires and existing employees, providing performance feedback to promote growth and operational excellence.•Partner with the district manager to establish clear performance goals and objectives.•Serve as the district trainer for all new assistant managers and help in the development of new store managers in training.

Opelousas, Louisiana

*Grew a strong team by recruiting, hiring, and training full-time and part-time employees, providing performance feedback to promote professional development and minimize turnover.*Cultivated loyal customer relationships by providing excellent customer service and maintaining an active presence within the community.*Negotiated with vendors to ensure cost effective business solutions.*Continually ensured compliance with all local, state, and federal laws and regulations.

Southwest Louisiana

*Managed day-to-day operations, leading a team of more than 50 employees.*Increased sales through community engagement, including collaboration with new construction projects in the area, and offering personalized services not offered by other companies.*Reduced expenses and minimized shrink by ensuring corporate operational controls were consistently enforced, following up and providing correction as needed.*Maximized revenue by creating positive customer experiences through excellent customer service, a safe, clean environment, and customer-friendly merchandizing techniques.*Actively recruited new talent with a passion for the products and services offered and built a strong team, training and mentoring store managers and assistant managers.*Led the store’s 20-member safety team to evaluate safety concerns and implement policies to reduce accidents and injuries.

Southwest Louisiana And Kentucky

*Assisted the store manager in providing leadership and oversight to store functions while managing more than 50 employees, including department managers and hourly associates.*Performed store opening and closing procedures, ensuring all money was accurately handled and equipment was inspected.*Facilitated weekly meetings with department managers to address concerns and develop action plans to help meet store goals.*Served as co-trainer for all positions, minimizing turnover by mentoring and encouraging new employees with timely feedback and support.