Roy Persaud Email & Phone Number

Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.Managed inventory effectively for optimal turnover rate and profitability.Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.Streamlined internal processes to improve efficiency in daily workflow and increase overall productivity levels.Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.Developed ongoing relationships with automotive wholesalers, securing favorable purchasing terms for used car inventory replenishment.Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.Improved overall team performance by setting ambitious sales targets and motivating staff to exceed expectations.Continually evaluated team performance metrics and provided constructive feedback during individual coaching sessions.

Maintain friendly and professional customer interactions to keep doors open and close salesPresented full walk arounds and performed test drives with customersHandled customer relations issues, enabling quick resolution, and client satisfaction.Increased sales revenue by developing and implementing effective sales strategies.Built long-lasting client relationships through excellent customer service and consistent followups.Led a successful sales team by providing motivational coaching and performance-based incentives.Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth. Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Established relationships with new customers- Showed customers how to use acquired vehicles after deliveryMaintained contact with existing customers through emails and by phoneAdvised customers regarding payment options; loans and leasing banking termsImproved monthly sales surpassing the goal of 15 + cars per monthExceedingly met customer's needs by educating customer on all vehicles in the showroomNegotiated purchase prices and explained sales, warranty, and optional products.Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.Boosted customer satisfaction by providing comprehensive information on vehicle features and options.

Associates

Regents Diploma