I am an Instructional Designer with extensive training experience spanning more than 20 years. I am an expert at creating training programs that increase employee efficiencies with new software and sales skills. I am highly skilled, using multiple industry-leading e-learning development tools. These include: Captivate, Camtasia, Lectora, Power Point, Articulate, Engage, Quiz Maker, Audition, Photo Shop and Fireworks. I also possess excellent interpersonal skills and impeccable written and verbal communication.
Listed skills include Customer Satisfaction, Sales Process, Customer Retention, B2B, and 46 others.