Roy Rudd

Roy Rudd Email and Phone Number

Vice President of Customer Experience @ Schurz Communications
mishawaka, indiana, united states
Roy Rudd's Location
Great Cacapon, West Virginia, United States, United States
Roy Rudd's Contact Details

Roy Rudd work email

Roy Rudd personal email

About Roy Rudd

At Schurz Communications, my recent tenure as Vice President of Customer Experience has been marked by spearheading transformative initiatives in service operations. With a profound expertise in Contact Center as a Service (CCaaS), our team has revolutionized client engagement, turning routine interactions into exceptional experiences that resonate with customers.Our relentless focus on customer satisfaction has significantly uplifted operational KPIs, showcasing our dedication to service excellence. In collaboration with my team, we've fostered a culture geared towards performance excellence, where strategic innovation and a perpetual drive to surpass customer expectations are the cornerstones of our approach.

Roy Rudd's Current Company Details
Schurz Communications

Schurz Communications

View
Vice President of Customer Experience
mishawaka, indiana, united states
Website:
schurz.com
Employees:
798
Roy Rudd Work Experience Details
  • Schurz Communications
    Vice President Of Customer Experience
    Schurz Communications Nov 2023 - Present
    Hagerstown, Maryland, United States
    View
  • Schurz Communications
    Vice President Of Customer Experience
    Schurz Communications Nov 2018 - Nov 2023
    Hagerstown, Maryland, United States
    View
  • Schurz Communications / Antietam Broadband
    Senior Director Of Customer Experience
    Schurz Communications / Antietam Broadband Jun 2022 - Nov 2023
    Hagerstown, Maryland, United States
  • Antietam Broadband
    Director Of Customer Service
    Antietam Broadband Nov 2018 - Jun 2022
    Hagerstown, Maryland
    View
  • Atlantic Broadband
    Sr. Manager Advanced Services Group
    Atlantic Broadband Jun 2013 - Oct 2018
    Rochester, New Hampshire
    Formerly MetroCast/Harron - National Technical Support; CS/Disp Senior Leader
    View
  • Time Warner Cable
    Director Of Field Operations
    Time Warner Cable Sep 2009 - Mar 2013
    View
  • Allegiance Communications
    Vp Of Technical Operations
    Allegiance Communications May 2007 - Aug 2009
    View
  • Comcast
    Director Of Tech Ops
    Comcast Jun 2004 - May 2007
    View
  • Charter Communications
    Director Of Tech Ops
    Charter Communications 1994 - 2004
    View

Roy Rudd Skills

Hfc Broadband Voip Optical Fiber Fiber Optics Technical Operations Telecommunications Computer Network Operations Cable Modems Ethernet Iptv Vod Switches Data Center Dwdm Routers Dsl Satellite Troubleshooting Mpls Docsis Ip Co Location Telephony Wireless Networking Cabling Management Cellular Communications Routing Managed Services Metro Ethernet Sip Wireless Rf Cable Television Wan Tcp/ip Lan Wan Digital Tv Network Design T1 Network Engineering Wifi Avaya Call Center Tdm Network Architecture Provisioning System Deployment Internet Services Contact Center Management Customer Relationship Management Quality Management Technical Support Quality Assurance Customer Support Contact Center Operations Call Center Development Ivr Kpi Implementation Voice Over Ip Team Building Virtual Teams

Roy Rudd Education Details

Frequently Asked Questions about Roy Rudd

What company does Roy Rudd work for?

Roy Rudd works for Schurz Communications

What is Roy Rudd's role at the current company?

Roy Rudd's current role is Vice President of Customer Experience.

What is Roy Rudd's email address?

Roy Rudd's email address is ro****@****ail.com

What schools did Roy Rudd attend?

Roy Rudd attended West Virginia University, Strayer University (De).

What skills is Roy Rudd known for?

Roy Rudd has skills like Hfc, Broadband, Voip, Optical Fiber, Fiber Optics, Technical Operations, Telecommunications, Computer Network Operations, Cable Modems, Ethernet, Iptv, Vod.

Who are Roy Rudd's colleagues?

Roy Rudd's colleagues are Rhonda Malone, Elizabeth Hammer, Jamie Mcintosh, Tori James, Amanda H., Kevin Prior, Gerry Irigoyen.

Not the Roy Rudd you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.