Roy Sam Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Pioneer of PerySmith Malaysia, grew the company from a 3-person team in 2019 to 80 in 2024, serving 6 markets globally. - Responsible for sales and solicitation of potential business of PerySmith through identifying clients needs and pain points- Developing and managing customer relationship through the entire sales cycle by providing consultative services and negotiating sales process with end users and partners- Utilising strategic planning skills to compile and propose sales strategy, recommendations, and presentations based on research and trends in the industry and market- Managing end-to-end process of e-commerce sales including liaising with vendor platforms and ensuring operations and stock management are efficient and accurate- Developing technical and commercial proposals based on new solutions and technologies to be presented to clients

- Developed trustworthy relationships with portfolio of major clients to ensure full client satisfaction and loyalty- Acquired thorough understanding of key customer needs and requirements- Expanded relationships with existing customers by continuously providing solutions that meet their changing objectives

- Managed end-to-end process of the sales cycle including lead generation, market research, and client servicing for redemption of products- Conducted market research to identify selling possibilities and evaluate customer needs